Supervisory Information Technology Specialist

Indian Health Service • Nashville, TN

1d • Onsite

About The Position

This position is located in the Nashville Area Office of the Indian Health Service in Nashville, Tennessee. The primary purpose is to direct, coordinate, and evaluate information technology services and resources that support clinical, administrative, financial, and operational programs in the Nashville Area Office and Service Units. The role directs the Area’s IT program, overseeing systems, healthcare applications, telecommunications, technical support, and service delivery. It also supervises IT staff, including a subordinate supervisor, and advises senior leadership on technology needs, risks, and priorities.

The role oversees the operation, security, reliability, and improvement of information systems, including coordinating responses to major outages, cybersecurity events, and other service disruptions. It develops IT resource and budget requirements, supports technology acquisitions, and coordinates contractor and vendor services.

A REAL ID will be required beginning May 7, 2025. Selectees must meet federal employment, security, financial suitability, and identification requirements. Recruitment or relocation incentives may be authorized, and at least a one-year service agreement will be required.

Requirements

• Demonstrate information-management skills, including identifying information needs and gathering, organizing, and maintaining information or information-management systems.
• Demonstrate problem-solving skills, including identifying problems, assessing information, evaluating alternatives, and making recommendations.
• Demonstrate technical competence acquired through formal training or extensive on-the-job experience, including evaluating technical information and advising others on technical issues.
• At least one year of specialized experience equivalent to the next lower Federal grade level, directing a complex IT program supporting geographically dispersed clinical and administrative operations.
• Specialized experience must include setting IT priorities; overseeing systems, applications, cybersecurity, and service continuity; managing budgets, acquisitions, and technical staff; resolving significant operational issues; and advising senior leadership on technology needs and risks.
• U.S. citizenship is required.
• Selective Service registration is required for males born after December 31, 1959.
• Successfully pass the E-Verify employment verification check and a Federal background investigation.
• Complete required background investigation forms within five calendar days of issuance.
• Meet the financial suitability requirement and satisfy legal financial obligations.
• Present two valid forms of identification before appointment; any state-issued ID or driver’s license used must be REAL ID-compliant.
• Federal employees applying through merit promotion must meet time-in-grade requirements, including one year at the next lower grade; time-in-grade provisions do not apply under the Excepted Service Examining Plan.
• Meet all qualification requirements within 30 days of the announcement closing date.
• Set up direct deposit for payment.
• A confidential financial disclosure form is required.
• A one-year supervisory/managerial probationary period may be required upon selection or placement.
• At least a one-year service agreement is required.

Responsibilities

• Direct the Area’s information technology program and set priorities for systems, healthcare applications, telecommunications, technical support, and service delivery across the Area Office and Service Units.
• Oversee the operation, security, reliability, and improvement of information systems.
• Coordinate responses to major outages, cybersecurity events, and other service disruptions.
• Develop IT resource and budget requirements, support technology acquisitions, and coordinate contractor and vendor services.
• Supervise IT staff, including a subordinate supervisor; assign work, evaluate performance, and develop employees.
• Advise senior leadership on technology needs, risks, and priorities.

Benefits

• Annual leave accrual of 4, 6, or 8 hours per pay period based on years of Federal service.
• Newly appointed Federal employees may receive credit for directly related previous non-Federal experience or active-duty uniformed military service when determining annual leave accrual.
• Recruitment or relocation incentives may be authorized.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed