Supervisory Financial Management Specialist

Veterans Health Administration•Smyrna, TN

About The Position

This position is located in a Consolidated Patient Account Center (CPAC) within the Chief Finance Officer organization. The incumbent manages the Accounts Management Department and serves as the CPAC’s expert technical authority on financial analysis and reporting of patient accounts. The CPAC is a regionally consolidated business entity established to enhance revenue operations throughout the Veterans Health Administration network through standardized and consolidated functions and integration of VA and industry best practices. The position may be filled at the GS-12 or GS-13 level. Promotion to the full performance level may occur without further competition when regulatory, qualification, and performance requirements are met; selection at a lower grade does not guarantee promotion. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework may be authorized, with eligibility discussed during the interview process. Relocation and recruitment incentives and permanent change of station are not authorized. A financial disclosure report is not required. Applicants must be U.S. citizens and complete the application, questionnaire, and required online assessment. Selective Service registration applies to males born after December 31, 1959. The position is subject to a background/security investigation and online onboarding. First-time supervisors must complete a one-year supervisory probationary period. There is no educational substitution at these grade levels.

Requirements

  • For GS-12, one year of specialized experience equivalent to at least GS-11 in the normal line of progression, including relevant financial reporting and supervisory experience.
  • For GS-13, one year of specialized experience equivalent to at least GS-12 in the normal line of progression, including relevant financial reporting, supervisory, customer service improvement, and strategic planning experience.
  • Current or former federal employees subject to the GS-12 time-in-grade requirement must have 52 weeks at GS-11 by the announcement closing date and provide supporting SF-50 documentation.
  • Specialized experience must be supported by detailed resume documentation, including hours worked per week, salary, and employment dates (month and year).
  • U.S. citizenship is required.
  • Complete all required application steps, including the online assessment.
  • Males born after December 31, 1959, must be registered with Selective Service.
  • Applicants selected must complete a background/security investigation and online onboarding.
  • A one-year supervisory probationary period is required.
  • No educational substitution is available at these grade levels.

Responsibilities

  • Manage the Accounts Management Department and serve as the CPAC’s expert technical authority on financial analysis and reporting of patient accounts.
  • Analyze and evaluate information needs to determine appropriate report content, timing, format, and delivery.
  • Design systemic and ad hoc financial, statistical, and performance reports.
  • Conduct periodic evaluations of subordinate employees’ work performance.
  • Provide employees advice, counsel, or instructions on administrative and technical matters.
  • Plan work to be accomplished by subordinates.
  • At the GS-13 level, conduct studies, training programs, and organizational strategies to identify opportunities to improve customer service and quality.
  • At the GS-13 level, develop and implement strategic goals and objectives for the Accounts Management Department.

Benefits

  • Federal employees receive access to a comprehensive benefits package for themselves and their families.
  • Newly appointed federal employees may request consideration of job-related non-federal experience or active-duty uniformed military service for annual leave accrual credit; approval is not guaranteed.
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