Supervisory Field Examiner (Fiduciary Coach)

Veterans Benefits Administration•Milwaukee, WI

3d•Onsite

About The Position

This position is located in the Fiduciary Hub. The Fiduciary Coach is part of the Hub’s supervisory team and supervises one of its teams. The role ensures that rating decisions, awards, field examinations, accountings, fund usage reviews, and misuse determinations are processed as expeditiously as possible to assess beneficiaries’ competence, adjustment, and personal welfare and to protect their assets from loss or diversion. The incumbent is also responsible for using resources cost-effectively to achieve the team’s assigned outcomes. The position involves managing team workload and priorities, interpreting laws and regulations, improving work methods, assigning and reviewing work, and providing technical and administrative guidance to employees. The coach also handles personnel actions, assigns special projects, completes Systematic Analyses of Operations, and coordinates with other team coaches to redirect staff as workload needs change. The schedule is full time, Monday through Friday, 7:00 a.m. to 3:30 p.m. Compressed or flexible scheduling is available. The position is eligible for situational (ad hoc) telework only; the employee must report to the official duty station each scheduled workday, and routine or recurring telework is not authorized. This is not a virtual position. Relocation and recruitment incentives are not authorized. A Confidential Financial Disclosure Report (OGE-450) is required before entering on duty and annually thereafter. The position requires a one-year probationary period, including a one-year supervisory probationary period for selectees who have not previously completed one in a Federal position.

Requirements

For current or former Federal employees who held a GS grade within the past 52 weeks, meet the GS-13 time-in-grade requirement of 52 weeks at GS-12 and submit supporting SF-50 documentation.
Have one year of specialized experience equivalent to at least GS-12, in the normal line of progression or related to the advertised work.
Specialized experience must include coaching, counseling, or training employees; planning, assigning, and reviewing subordinate work with authority over the work product; researching laws, regulations, and Federal legislation to apply Veterans’ benefits programs; and effective written communication for audiences of varying backgrounds.
Be a U.S. citizen.
Meet Selective Service registration requirements, if applicable.
Complete required background/security investigation and pre-employment onboarding and identification requirements.
Complete a Confidential Financial Disclosure Report (OGE-450) before entering on duty and annually thereafter.
Serve a one-year probationary period; selectees who have not previously completed a Federal supervisory probationary period must serve a one-year supervisory probationary period.

Responsibilities

Ensure rating decisions, awards, field examinations, accountings, fund usage reviews, and misuse determinations are processed expeditiously to assess beneficiary competence, adjustment, and personal welfare and protect beneficiary assets.
Use resources cost-effectively to accomplish the team’s assigned outcomes.
Manage workload while adhering to division priorities and timeliness constraints.
Analyze and interpret laws, regulations, and rules affecting policies, procedures, and methods of operation.
Recommend workload-management approaches, staffing mixes, and improvements to work methods and processes.
Plan and assign subordinate employees’ work priorities and exercise final technical authority over the final work product.
Take administrative and personnel actions affecting the team and provide employees technical and administrative advice, counsel, and instruction.
Assign special projects and complete Systematic Analyses of Operations (SAO).
Ensure the team’s efforts support the Fiduciary Hub’s overall goals.
Coordinate with other teams’ coaches to redirect staff as needed to meet increased workload demands.