Supervisory Workers' Compensation Claims Examiner
About The Position
This regular full-time Nonappropriated Fund (NAF) position is assigned to the Air Force Services Center at Port San Antonio, Texas, and guarantees 40 hours per week. The position oversees the design, development, implementation, administration, and management of the Air Force’s self-insured, self-administered NAF Workers’ Compensation Program. The incumbent directly supervises nine regular full-time employees in the Workers’ Compensation Branch, including a team leader, claims examiners, and claims technicians. The role administers employee performance management, supports staff development, improves policies and procedures, and ensures claims work meets applicable legal, regulatory, and office standards. It requires applying the Longshore and Harbor Workers’ Compensation Act (LHWCA), overseeing Department of Labor filings and annual compensation adjustments, managing litigation and settlements, and supporting preparation of the program’s annual budget. The position also applies Equal Employment Opportunity concepts when selecting personnel.
Requirements
- Experience as a NAF Workers’ Compensation Claims Examiner.
- Experience administering the NAF Workers’ Compensation program under the Longshore and Harbor Workers’ Compensation Act (LHWCA).
- Experience with Department of Labor requirements for a self-insured, self-administered program, including statutes, policies and procedures, rate calculations, and claims adjudication procedures.
- Experience with budgeting requirements and procedures.
- Experience supervising a team of claims examiners and/or administrative staff.
- Ability to manage and execute multiple projects simultaneously.
- Ability to work effectively and harmoniously with senior management, peers, and subordinates.
- Ability to analyze problems, apply sound judgment, think independently, apply practical solutions, and provide alternatives.
- Ability to communicate effectively orally and in writing.
- Must complete a background investigation with favorable results.
- Must be a U.S. Citizen or a Legal U.S. Resident for at least three years.
- Must meet applicable qualification, eligibility, and background requirements.
Responsibilities
- Directly supervise nine regular full-time Workers’ Compensation Branch employees and ensure branch goals and standards are met.
- Administer performance management, conduct on-the-spot and semi-annual feedback sessions, and assign performance ratings.
- Empower the Team Leader to prioritize and equitably distribute claims workload.
- Mentor and guide Workers’ Compensation team members on policies and procedures.
- Identify and implement policy and procedure revisions to improve quality, timeliness, efficiency, resource use, and productivity.
- Research, interpret, analyze, and apply laws relating to the Longshore and Harbor Workers’ Compensation Act (LHWCA).
- Conduct case file audits for compliance with statutory law, case law, Department of Labor policies, and office procedures; follow up on identified deficiencies.
- Prepare, within statutory time limits, DOL filings including Advance and Final Assessments, LS-274, LS-275, and LS-513.
- Calculate and establish annual cost-of-living compensation increases for Permanent and Total Disabled claimants.
- Manage litigation to support timely and cost-effective claims resolution.
- Work with AFSVC/JA to negotiate settlements of old and nuisance claims.
- Prepare, review for accuracy, and submit claims documentation to the Actuarial for the annual Workers’ Compensation budget.
- Ensure Equal Employment Opportunity concepts are applied when selecting personnel for vacancies.
Benefits
- Employees appointed to a regular category position are eligible for benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
