Supervisory Facility Operations Specialist

National Park Service•Hot Springs, SD
•Onsite

About The Position

This is a supervisory position with the National Park Service, Midwest Region, at Wind Cave National Park in Hot Springs, South Dakota. The position serves on a diverse management team and oversees the park’s facility operations and maintenance program, including personnel, projects, and funding. It is located in the Facilities Management Division. The work is mostly sedentary in an office setting, with periodic walking, hiking, climbing, bending, and moderate lifting. The role involves regular exposure to moderate risks and discomforts associated with operating, repairing, and maintaining park infrastructure and equipment, and occasional exposure to risk situations. Telework is suitable only during an emergency or natural disaster. The employee plans and prioritizes work, establishes schedules, assigns work, develops annual maintenance work plans, and oversees day-to-day facility operations. The position develops project scopes, plans, specifications, statements, justifications, and independent cost estimates for in-house and contracted work. It also serves as a Contracting Officer Representative for contracted business functions and services, including procurement planning, project budget development and execution, oversight, and quality control. The employee implements and sustains a workplace safety culture and ensures that construction and maintenance comply with OSHA requirements and applicable building, life safety, accessibility, and electrical codes. The position requires at least one year of specialized experience equivalent to the GS-11 level, in addition to the applicable individual occupational requirements. Qualifying specialized experience involves managing a multifaceted maintenance program for recreation facilities, conservation, or educational campuses, including personnel and funding across buildings, utilities, roads or trails, boundaries, and maintained landscapes. The announcement also describes qualifying education or experience pathways for the occupational requirements and requires supporting transcripts when education is used to qualify. The duty location is Wind Cave National Park, a 33,970-acre park in the southern Black Hills of southwest South Dakota. Hot Springs and Custer provide nearby services, and Rapid City is approximately 60 miles away. The job is advertised at GS-12, with a stated annual salary range of $89,508 to $116,362 (2026 RUS).

Requirements

  • Must be a U.S. citizen or national.
  • Must pass a background investigation and receive favorable adjudication.
  • Males born after December 31, 1959, must be registered for Selective Service.
  • Must participate in Direct Deposit and successfully pass E-Verify employment verification.
  • Must possess and maintain a valid driver's license throughout employment.
  • Must wear an officially approved uniform while on duty and comply with uniform standards; a uniform allowance is provided.
  • Must submit a financial disclosure report within 30 days of appointment.
  • May be required to serve a one-year probationary period; continued employment requires written agency certification.
  • May be required to complete a supervisory probationary period.
  • May be required to obtain a Contracting Officer Certificate of Appointment.
  • Must meet the individual occupational requirements and at least one year of specialized experience equivalent to GS-11 by the announcement closing date, October 30, 2026.
  • Specialized experience must include managing a multifaceted maintenance program for recreation facilities, conservation, or educational campuses, with personnel and project funding covering multiple buildings, utilities infrastructure, roads, walkways or trails, fenced boundaries, and maintained landscapes.
  • Qualifying experience includes supervisory human-resource responsibilities; planning and scheduling maintenance activities; procuring and managing contracted services; and developing and managing a unit operating budget.
  • The individual occupational requirements may be met through qualifying undergraduate or graduate study with a major in engineering, industrial arts, property management, or business administration, or through qualifying experience in maintenance-program management, construction and maintenance contractor oversight, or maintenance and construction work.
  • Applicants must meet applicable federal time-in-grade requirements. Current federal employees must provide acceptable documentation to validate work schedule and qualifying experience; resumes must state full-time hours or part-time hours per week as applicable.
  • If using education to qualify, must submit transcripts with required identifying and academic information. Foreign education must be evaluated as equivalent to U.S. education by a qualified credential-evaluation organization.

Responsibilities

  • Serves as a member of a diverse management team for the benefit of the park or organization.
  • Implements a safety program, including training and enforcement of regulations and policies, to address at-risk behaviors and environments.
  • Plans work, establishes schedules and priorities, and assigns work to operate facilities effectively and efficiently.
  • Develops annual maintenance work plans using information from a facility maintenance system.
  • Develops scopes, plans, specifications, project statements and justifications, and independent cost estimates for in-house and contracted service calls, work orders, and maintenance projects.
  • Serves as Contracting Officer Representative for contracted business functions and services, including workflow input, procurement planning and scheduling, project budget development and execution, project oversight, and quality control.
  • Creates and implements a workplace safety culture in which employees understand risks, protect themselves, and are empowered to speak up about safety.
  • Supervises and maintains day-to-day facility operations, ensuring subordinate staff complete routine maintenance, repairs, and work orders promptly and satisfactorily.
  • Ensures facility construction and ongoing maintenance comply with applicable OSHA regulations and standards.
  • Interprets and ensures compliance with building codes, life safety codes, accessibility standards, and electrical codes.
  • Performs supervisory human-resource responsibilities, including performance management, evaluation, counseling, training, awards, discipline, conflict resolution, position management, recruitment, hiring, and removal.
  • Plans and schedules operations and maintenance activities across facility systems, infrastructure, grounds, transportation, fleet operations, and related services.
  • Procures and manages contracted services, including project development, cost estimating, review of plans and specifications and proposals, inspection of contractor work, invoice approval, and expenditure tracking.
  • Develops a unit operating budget and manages expenditure of funds.

Benefits

  • A uniform allowance will be provided.
  • Federal employees and their families have access to a comprehensive benefits package; specific eligibility depends on position type.
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