Supervisory CBP Officer (Chief of Staff)

Customs and Border Protection•Washington, DC

2d•Onsite

About The Position

The Supervisory CBP Officer (Chief of Staff) is located in Washington, D.C., in the Department of Homeland Security’s U.S. Customs and Border Protection, Office of Field Operations (OFO), Office of the Executive Assistant Commissioner. The role directs and coordinates support for the OFO Executive Assistant Commissioner (EAC), advises OFO senior leadership, and helps manage programs and policies that support homeland security and CBP operations. The position is GS-15, with a stated salary range of $173,968 to $197,200, including the Washington, D.C. special salary rate. The Chief of Staff serves as a liaison between the OFO EAC and OFO Headquarters divisions, acts as the main point of contact for matters requiring EAC review, and represents the EAC in meetings with senior federal officials, business and industry executives, stakeholders, and private-sector groups. The position reviews headquarters work products for quality and advises whether proposals should be endorsed, revised, or presented to the EAC. It also develops tracking mechanisms to support timely implementation of programs and policies and balances competing priorities in a mission-focused environment. This is a secondary administrative CBP Officer special retirement coverage position. It requires a Top Secret/Sensitive Compartmented Information clearance, firearm qualifications, a valid driver’s license, and the ability to operate a government vehicle. Selectees may need to complete medical screening, a physical fitness test, training, and a supervisory probationary period. The role may involve rotating assignments or duty locations, wearing an approved uniform, shift or rotational work, and scheduled or unscheduled overtime. The work environment may include offices, aircraft operations, passenger and cargo areas, marine docks, and outdoor locations in varied weather and conditions.

Requirements

U.S. citizenship.
At least one year of specialized experience equivalent to the next lower grade level, including experience advising on CBP operations, reviewing and recommending action on complex law enforcement situations or proposals, representing CBP in high-level meetings, and developing implementation tracking mechanisms.
Meet applicable time-in-grade requirements; current federal employees must have 52 weeks at the next lower grade or equivalent grade band by 11/04/2026.
For this secondary administrative CBPO special retirement coverage position, have permanently served in a primary CBPO special retirement covered position.
Meet secondary CBPO special retirement coverage conditions, including the applicable service and continuity requirements.
Meet initial and continuing firearm qualifications and be eligible under applicable firearm restrictions.
Possess a valid, unrestricted driver’s license and the ability to operate a government-owned vehicle.
Pass required background investigation and, if applicable, polygraph examination; obtain and maintain a Top Secret/Sensitive Compartmented Information clearance.
Meet U.S. residency requirements for applicants not currently employed by CBP: physical residence in the United States or its protectorates for at least three of the last five years, unless an applicable exception or waiver applies.
Complete medical screening and successfully pass the pre-employment fitness test if required.
Be available for shift or rotational work and scheduled or unscheduled overtime beyond a 40-hour work week.
Comply with the mobility agreement, uniform requirement, and required training.
Meet other stated conditions of employment, including Selective Service registration where applicable, drug testing, and financial disclosure.

Responsibilities

Advise OFO senior leadership on operational, programmatic, policy, and procedural matters of interest to OFO and CBP.
Serve as a liaison between the OFO Executive Assistant Commissioner and OFO Headquarters divisions.
Direct support to the OFO EAC and serve as the primary point of contact for matters requiring EAC review.
Represent the OFO EAC at meetings and conferences with senior federal officials, business and industry executives, stakeholders, and private-sector representatives.
Review headquarters divisions’ work products for quality of content and format.
Recommend whether proposals should be endorsed, changed, or presented to the EAC, and determine when legal advice or other expert opinion is needed.
Develop tracking mechanisms to ensure timely implementation of programs and policies.
Balance conflicting priorities in a mission-based environment.
Maintain access to data systems necessary for duty execution.