Supervisory CBP Officer (Port Director)

Customs and Border Protection•Port Arthur, TX
•Onsite

About The Position

The Supervisory CBP Officer (Port Director) is a second-line supervisory position with the U.S. Customs and Border Protection (CBP) Office of Field Operations, Houston Field Office, located in Port Arthur, Texas. The role directs port programs and oversees inspection, intelligence analysis, examination, and law enforcement activities concerning the arrival and departure of people, conveyances, and merchandise at Ports of Entry. The position helps detect and prevent terrorists and instruments of terror from entering or exiting the United States while supporting the orderly and efficient flow of international trade and travel. The Port Director interprets applicable federal, state, and local laws and regulations; leads efforts to enforce admissibility and export requirements; and oversees measures to interdict terrorists, harmful pests and diseases, illegal drugs, contraband, illegal aliens, and unlawful importations or exportations. The position also evaluates employee performance and conduct, addresses disciplinary matters, maintains operating budgets, and advances affirmative action goals. The position requires firearms qualifications, a background investigation, and a SECRET security clearance. Selectees must complete required pre-academy, academy, and post-academy training, and newly appointed second-level supervisors must complete leadership training unless waived. The role may involve shift and rotational work, overtime beyond 40 hours, rotating assignments or duty locations, and wearing an approved uniform. Work takes place in offices, aircraft operation areas, airline passenger and cargo areas, and marine docks, with possible outdoor work in severe weather or remote locations and potential exposure to toxic chemicals, pesticides, and fumigants.

Requirements

  • U.S. citizenship.
  • At least three of the last five years of primary U.S. residency, subject to stated exceptions.
  • Passing score on the required CBP Officer Promotional Assessment component.
  • One year of specialized experience equivalent to at least the next lower grade level, including specified CBP officer inspection, enforcement, tactical operations, reporting, and mentoring duties.
  • Meet all qualification and applicable time-in-grade requirements by 11/04/2026.
  • Meet initial and continuing firearms qualifications and eligibility requirements under applicable law.
  • Successfully complete required background investigation and polygraph process, if applicable.
  • Obtain and maintain a SECRET national security clearance.
  • Possess a valid, non-restricted driver's license and the ability to operate a government-owned vehicle.
  • Successfully complete required medical screening and physical fitness test, if applicable.
  • Complete required training, including 101 days at the CBP Field Operations Academy, pre-academy and post-academy training, and mandatory supervisory leadership training as applicable.
  • Wear an officially approved uniform while in duty status.
  • Be available to work shifts and rotational assignments as required, and overtime beyond the 40-hour work week.
  • Permanently served in a primary CBPO special retirement covered position to qualify for the specified secondary administrative CBPO special retirement coverage.

Responsibilities

  • Supervise, plan, direct, coordinate, assign, and evaluate inspection, intelligence analysis, examination, and law enforcement activities involving the arrival and departure of people, conveyances, and merchandise at Ports of Entry.
  • Interpret laws and regulations of federal, state, and local agencies relating to the admissibility of people, cargo, and conveyances.
  • Identify potential terrorists and instruments of terror and perform layered enforcement activities related to counterterrorism.
  • Prevent terrorists and instruments of terror, harmful pests and diseases, illegal drugs and contraband, illegal aliens, and unlawful importations or exportations from entering or exiting the United States.
  • Evaluate employee performance and conduct, resolve disciplinary actions, maintain operating budgets, and promote affirmative action goals.

Benefits

  • Federal employee benefits package for eligible employees; benefits eligibility depends on position type.
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