Supervisory CBP Officer (Branch Chief)

Customs and Border Protection•Washington, DC

1d•$147,899 - $192,275•Onsite

About The Position

This is a temporary, not-to-exceed (NTE) assignment of up to three years, with possible one-year extensions for a maximum of five years. The position is with the Department of Homeland Security, U.S. Customs and Border Protection (CBP), Office of International Affairs, Regional Affairs Directorate, in Washington, DC. The role directs one or more national programs that support homeland security by helping detect and prevent terrorists and instruments of terror from entering or exiting the United States. The position is at the GS-14 level, with a stated salary range of $147,899 to $192,275. The incumbent supervises work activities, including through subordinate supervisors, and coordinates training, logistics, schedules, and program planning. The role establishes goals and performance measures, resolves technical and operational questions, and recommends program improvements. It also manages budgets and uses cost-benefit analysis to set priorities and track expenses, while supporting EEO, recruitment, selection, promotion, training, awards, assignments, discipline, and special program objectives. The role requires a passing CBP Officer Promotional Assessment, firearms qualifications, a valid non-restricted driver's license, and the ability to operate a government vehicle. Applicants may be subject to background investigation, polygraph examination, medical screening, and fitness testing. The position requires wearing an approved uniform, maintaining access to necessary data systems, and may involve shift or rotational work and scheduled or unscheduled overtime. Work environments may include offices, aircraft operations areas, airline passenger and cargo areas, and marine docks, with occasional outdoor work in adverse weather or remote locations. Work may involve toxic chemicals, pesticides, or fumigants, and protective equipment may be required.

Requirements

One year of specialized experience equivalent to at least the next lower grade level, including developing, managing, or directing operational policies or programs; identifying and resolving program-operations issues; directing workloads and supervisors; and evaluating program performance and recommending improvements.
U.S. citizenship.
For applicants not currently employed by CBP, physical residence in the United States or its protectorates for at least three of the last five years, subject to stated waiver conditions.
Passing score on the required CBP Officer Promotional Assessment component.
Meet initial and continuing firearms qualifications and the applicable statutory firearm eligibility requirements.
Ability to operate a government-owned vehicle and a valid, non-restricted driver's license.
Successful completion of applicable background investigation and, if required, polygraph examination.
If not a current GS-1895 employee, successful completion of medical screening and the Pre-employment Fitness Test.
Meet applicable time-in-grade requirements by 10/28/2026.
Wear an officially approved uniform while in duty status and maintain access to data systems required for duty execution.
Be available for shift or rotational work if required and scheduled or unscheduled overtime beyond a 40-hour work week.
First-line appointed supervisors who have not completed a supervisory probationary period must successfully complete the Essential Supervisory Skills course during that period.

Responsibilities

Supervise and direct work activities, including through subordinate supervisors.
Develop and coordinate training programs, logistical requirements, and schedules.
Organize and coordinate planning to address complex needs and unanticipated requirements; prepare written and oral reports with conclusions, alternatives, and recommendations.
Establish goals and objectives, develop performance measures, and recommend program improvements.
Respond to and resolve technical and operational questions to accomplish program objectives.
Manage program budgets, use cost-benefit analysis to set priorities, and track expenses.
Support EEO program activities, recruitment, selections, promotions, training, awards, assignments, discipline, and special program objectives.