Supervisory Cbp Officer (Field Programs)

Customs and Border Protection•Washington, DC

3d•Onsite

About The Position

The Supervisory CBP Officer manages one or more national programs within the Department of Homeland Security, U.S. Customs and Border Protection, Office of Field Operations. The position is located in the Admissibility & Passenger Programs, Travel and Tourism Communication Center Division, Traveler Authorizations and Communications, in Washington, D.C. It directs programs that support homeland security by helping detect and prevent terrorists and instruments of terror from entering or exiting the United States. The position oversees enforcement and border-security efforts, including prevention of illegal entry, anti-smuggling, anti-fraud, criminality, and contraband initiatives. It promotes management accountability and operational integrity by ensuring policy compliance, and manages the identification, targeting, control, and examination of passengers and cargo leaving the United States. The supervisor evaluates employee work products and performance and applies management principles to improve productivity and work quality. The role requires a prior primary CBP Officer position and one year of specialized experience at the next lower grade level. It is a secondary CBP Officer Special Retirement Coverage position and has law-enforcement, fitness, medical, firearm, training, uniform, and background-screening requirements. The incumbent may be required to rotate assignments and duty locations, work shifts and rotational schedules, and work overtime beyond 40 hours per week. The work environment may include offices, aircraft operation areas, airline passenger and cargo areas, marine docks, and outdoor or remote locations in varied weather conditions.

Requirements

One year of specialized experience equivalent to at least the next lower grade level, including obtaining, reviewing, and analyzing prearrival information using automated manifests, entries, and passenger/crew information systems; identifying and targeting high-risk persons, shipments, and conveyances; conducting counterintelligence activities; determining whether travelers or conveyances may be admitted/released or referred to secondary inspection; and interpreting and applying laws and regulations relating to admissibility into the United States.
Prior experience in a primary CBP Officer position is a mandatory prerequisite.
Must be a U.S. citizen.
Must have primarily resided in the United States for at least three of the last five years, subject to possible exceptions or waiver eligibility.
Must have taken the required CBP Officer Promotional Assessment component and achieved a passing total score.
Must meet initial and continuing firearm qualifications.
Must possess the ability to operate a government-owned vehicle and hold a valid, non-restricted driver's license.
Must pass required pre-employment screening, which may include a background investigation, drug testing, and a polygraph examination; medical screening and a pre-employment fitness test may also be required.
Must meet applicable time-in-grade and qualification requirements by 10/23/2026.
Must meet the conditions for secondary CBP Officer Special Retirement Coverage, including prior permanent service in a primary CBPO SRC position and applicable service-continuity requirements.
May be required to obtain a Secret or higher security clearance.
Must attend and successfully complete 89 days of paid training at the CBP Field Operations Academy in Glynco, Georgia, if required.
Must wear an officially approved uniform while on duty.
Must be available for shift and rotational work and scheduled or unscheduled overtime beyond a 40-hour work week.
May be required to serve an 18-month supervisory probationary period and complete required supervisory training.

Responsibilities

Oversee prevention of illegal entry by terrorists and their associates, as well as anti-smuggling, anti-fraud, criminality, contraband, and other enforcement efforts.
Promote management accountability and operational integrity for border security initiatives by ensuring policy compliance in assigned areas.
Manage, coordinate, and ensure identification and targeting, controls, and examination of passengers and cargo leaving the United States.
Monitor and evaluate employee work products and conduct performance evaluations.
Use management principles and techniques to accomplish work through others and improve productivity or work quality.