Supervisory CBP Officer (Port Director)

Customs and Border Protection • Fort Fairfield, ME

2d • Onsite

About The Position

This is a second-line supervisory position with the U.S. Customs and Border Protection (CBP), Office of Field Operations, Boston Field Office, Area Port of Portland, Maine, located in Fort Fairfield, Maine. The incumbent directs programs that support homeland security and the orderly, efficient flow of international trade and travel. The position starts at GS-13, Step 1 ($109,383) and goes to GS-13, Step 10 ($142,199); the stated salary includes the CBP Officer special rate for the Rest of the United States locality pay area.

The role supervises and directs inspection, intelligence analysis, examination, and law enforcement activities at ports of entry. It involves applying laws and regulations governing the admissibility of people, cargo, and conveyances; countering terrorism; and preventing unlawful entry or export of people and goods, harmful pests and diseases, drugs, and contraband. The supervisor also evaluates employee performance and conduct, addresses disciplinary matters, maintains operating budgets, and promotes affirmative action goals.

This is a secondary CBP Officer Special Retirement Coverage position. The incumbent must obtain and maintain a SECRET national security clearance, wear an approved uniform while on duty, and may be required to rotate assignments and duty locations. The role includes mandatory academy, post-academy, and leadership training; shift or rotational work may be required, and the employee must be available for scheduled or unscheduled overtime beyond a 40-hour workweek. Work may take place in offices, aircraft operations areas, airline passenger and cargo areas, and marine docks, including outdoor work in severe weather or remote locations. The position may involve toxic chemicals, pesticides, and fumigants, and may require protective equipment.

Requirements

• One year of specialized experience equivalent to at least the next lower grade level, including relevant CBP inspection, enforcement, reporting, communication, and coaching or mentoring duties.
• Meet applicable time-in-grade requirements by 10/26/2026; current federal employees must have served 52 weeks at the next lower grade or equivalent grade band.
• For eligibility for this secondary administrative CBP Officer special retirement coverage position, have permanently served in a primary CBP Officer special retirement-covered position.
• Be a U.S. citizen and, unless currently employed by CBP, meet the requirement to have physically resided in the United States or its protectorates for at least three of the last five years, subject to possible waiver criteria.
• Males born after 12/31/1959 must be registered with Selective Service.
• Pass the required CBP Officer Promotional Assessment component with a passing total score.
• Meet initial and continuing firearm qualifications and be legally eligible to possess firearms.
• Possess the ability to operate a government-owned vehicle and a valid, non-restricted driver's license.
• Undergo applicable background investigation, drug testing, and polygraph requirements; the incumbent must obtain and maintain a SECRET security clearance.
• If not a current GS-1895 employee, successfully complete required medical screening and the pre-employment fitness test.
• Attend and successfully complete required training, including 101 days at the CBP Field Operations Academy, approximately 7–10 days of pre-academy training, 14–17 weeks of post-academy training, and required second-level supervisory training unless waived.
• Be available for shift or rotational work and scheduled or unscheduled overtime beyond a 40-hour workweek.
• Meet applicable probationary-period requirements.

Responsibilities

• Supervise, plan, direct, coordinate, assign, and evaluate inspection, intelligence analysis, examination, and law enforcement activities relating to people, conveyances, and merchandise arriving at or departing from ports of entry.
• Interpret federal, state, and local laws and regulations relating to the admissibility of people, cargo, and conveyances.
• Identify potential terrorists and instruments of terror and conduct layered counter-terrorism enforcement activities.
• Prevent unlawful entry or export of terrorists and instruments of terror, harmful pests and diseases, illegal drugs and contraband, illegal aliens, and unlawful importations or exportations.
• Evaluate employees’ performance and conduct, resolve disciplinary actions, maintain operating budgets, and promote affirmative action goals.
• Maintain access to data systems necessary to perform duties.
• Complete required training, including academy, post-academy, and supervisory training.

Benefits

• Federal employee benefits package; specific benefit eligibility depends on position type and the hiring agency should be contacted for details.
• Authorized GSA VRP lump-sum relocation payment for relocation expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed