Supervisory CBP Officer (Field Programs)

Customs and Border Protection•Miami, FL

2d•Onsite

About The Position

The Supervisory CBP Officer (Field Programs) position is with the Department of Homeland Security, U.S. Customs and Border Protection (CBP), Office of Field Operations, Miami Field Office, Office of the DFO, in Miami, Florida. The role directs one or more national programs and helps detect and prevent terrorists and instruments of terror from entering or exiting the United States. It oversees field operations and enforcement efforts while supporting legitimate trade and travel. The position oversees measures to prevent the illegal entry of terrorists and their associates and to address smuggling, fraud, criminality, contraband, and other enforcement concerns. It ensures subordinate organizations and operating units implement DHS and CBP goals and objectives. The officer establishes goals and priorities, evaluates performance, recommends program improvements, and manages resources related to CBP enforcement activities, policy compliance, and labor and employee relations. The role also plans and schedules work, assigns tasks to subordinates based on priorities and employee capabilities, and adjusts schedules as needed. The position requires firearms qualification, a background investigation and potentially a polygraph, medical screening, and successful completion of a pre-employment fitness test for certain candidates. The incumbent may need to obtain a Secret or higher clearance, operate a government vehicle, wear an approved uniform, maintain access to required data systems, and rotate assignments or duty locations. Work may take place in offices, aircraft operations areas, airline passenger and cargo areas, marine docks, and outdoor or remote locations. Shift work and scheduled or unscheduled overtime may be required.

Requirements

One year of specialized experience equivalent to at least the next lower grade level, including coordinating operational efforts across multiple units, teams, task forces, or entities.
Experience promoting management accountability and operational integrity by ensuring policy compliance.
Experience monitoring and evaluating employee work products, conducting performance evaluations, hearing and resolving employee complaints, and supporting employee development.
Experience ensuring policy compliance and accurate reporting through self-inspections, audit preparation, and operational spot checks.
Experience developing measures, evaluating performance, recommending program improvements, and managing resources.
Must be a U.S. citizen.
Males born after December 31, 1959, must be registered with Selective Service.
Must meet the primary U.S. residency requirement of physically residing in the United States or its protectorates for at least three of the last five years, subject to specified exceptions or waiver eligibility.
All pre-employment processes are conducted in English.
May be required to pass a background investigation and/or polygraph; the position is polygraph-required, with possible exceptions or reciprocity as described in the announcement.
Must follow DHS drug testing procedures.
Must have taken the required CBP Officer Promotional Assessment component and have a passing total score.
Must meet applicable qualification, education if applicable, and time-in-grade requirements by October 27, 2026.
To qualify for this secondary administrative CBPO special retirement-covered position, must have permanently served in a primary CBPO special retirement-covered position.
Must meet initial and continuing firearms qualifications and be legally eligible to possess firearms under the stated criteria.
Candidates who are not current GS-1895 employees may be required to meet medical and physical standards, complete medical screening, and pass the Pre-employment Fitness Test.
Must possess the ability to operate a government-owned vehicle and a valid, non-restricted driver's license.
May be required to obtain a Secret or higher security clearance.
First-time appointed supervisors who have not completed a supervisory probationary period must successfully complete the Essential Supervisory Skills course during that period.
Newly appointed first-time CBP supervisors must complete mandatory leadership training within the first 90 days of appointment, unless previously completed or waived.
Must wear an officially approved uniform while in duty status.
Must maintain access to data systems necessary to perform duties.
Must be readily available to work scheduled or unscheduled overtime beyond the 40-hour work week.
May be required to work shifts and on a rotational basis.

Responsibilities

Directs one or more national programs to help detect and prevent terrorists and instruments of terror from entering or exiting the United States.
Conducts duties to protect the U.S. Homeland, enforce federal laws related to antiterrorism and the entry and departure of persons, merchandise, and conveyances, and facilitate legitimate trade and travel.
Oversees field operations measures related to preventing illegal entry by terrorists and their associates and addressing smuggling, fraud, criminality, contraband, and other enforcement efforts.
Ensures subordinate organizations and operating units implement DHS and CBP goals and objectives.
Determines goals and objectives requiring additional emphasis, develops measures, evaluates performance, recommends program improvements, and manages resources related to enforcement activities, policy compliance, and labor and employee relations.
Plans and schedules work, sets and adjusts priorities, and prepares schedules for completion of work.
Assigns work to subordinates based on priorities, assignment difficulty and requirements, and employee capabilities.
May be required to rotate assignments and duty locations.