Supervisory Airway Transportation Systems Specialist (SSC MANAGER)

Federal Aviation Administration•Bellingham, WA

About The Position

Serves as a front-line supervisor and System Support Center (SSC) Manager, responsible for the overall administrative and technical direction of Airway Transportation Systems Specialists and support staff who provide National Airspace System services and enroute and terminal air traffic control support for commercial airlines and general aviation within a defined area. The manager may supervise employees in more than one SSC or duty location and reports directly to a District Manager or District Facilities Manager. The role directs at least one organizational unit, project, or program within a major subdivision. It includes planning and communicating organizational objectives, setting priorities, assigning and monitoring work, evaluating performance, developing employees, approving leave, addressing complaints and discipline, and recommending awards or bonuses. The manager identifies and arranges developmental and operational training, advises employees on technical, operational, and administrative matters, and ensures performance standards and rating practices are equitable. The SSC Manager applies advanced technical knowledge and knowledge of budget, human resources, and administrative policies to allocate program resources and meet requirements. The manager defines, acquires, and allocates the budget, staff, and other resources needed to accomplish SSC goals; participates in strategic planning; and works with higher-level management to align projects and programs with subdivision objectives. The position resolves most problems independently, identifies areas requiring improvement, and develops or recommends policies and procedures. Contacts include subordinates, peers, higher-level managers, customers, other government entities, and external parties. Employment is subject to U.S. citizenship, applicable Selective Service registration, drug testing, and a background investigation. A one-year supervisory or managerial probationary period may be required. The position is not covered by a bargaining unit.

Requirements

At least one year of specialized experience equivalent to the next lower grade (FV-I or FG/GS-13).
Specialized experience applying knowledge of technology system interrelationships and managing civilian or military automated aviation, navigation, and electronic systems.
U.S. citizenship.
Selective Service registration for males born after December 31, 1959.
Submit an SF-50 as specified in the announcement; current FAA employees must submit a recent non-award SF-50 including Blocks 15, 17, 18, 19, 22, and 24.
Application work history must include official title, grade, and series, with examples supporting specialized experience.
Pass required pre-employment or pre-appointment drug screening; the position is subject to designated or random drug and/or alcohol testing.
Complete and receive favorable adjudication of a Moderate Risk (Tier 2) background investigation unless a waiver is obtained.
Satisfactorily complete a one-year managerial probationary period if required.
Meet all qualifications by the vacancy announcement closing date.

Responsibilities

Provide overall administrative and technical direction to SSC Airway Transportation Systems Specialists and support staff.
Direct subordinate employees in one or more organizational units, projects, or programs, potentially across multiple SSCs or duty locations.
Plan and communicate organizational vision and objectives; set priorities and assign tasks and responsibilities.
Monitor and evaluate employee performance, coach and develop staff, and ensure equitable performance standards and rating techniques.
Approve leave and manage staff scheduling; take or recommend corrective and disciplinary actions as appropriate.
Justify recommendations for awards and bonuses for higher-level approval.
Identify employee and personal developmental training needs, and request or arrange developmental and operational training.
Communicate unconventional training requests to higher-level management to assess access, funding, and resource use.
Provide employees with advice, counsel, or instruction on technical, operational, and administrative matters.
Hear and resolve informal employee complaints and refer group grievances or serious unresolved complaints to higher management.
Apply technical, budget, human resources, and administrative knowledge to meet organizational requirements.
Define, acquire, and allocate budget, staff, and other resources needed to accomplish SSC objectives.
Participate in strategic planning and execution of organizational goals and mission objectives.
Resolve problems independently, identify problem areas, and develop or recommend policies and procedures.
Coordinate with higher-level management to align projects and programs with subdivision tactical objectives.
Communicate with customers, other government entities, and external parties about policies and procedures as needed.