Airway Transportation Systems Specialists at this level are subject matter experts responsible for maintaining the safe and efficient operating capacity of the electronics systems supporting the National Airspace System (NAS). They install, evaluate, maintain, modify, and certify facilities, services, and equipment that support the NAS. Serving as an NAS Area Specialist in a Service Operations Center (SOC), the incumbent focuses on the availability and reliability of NAS services and products. The role is the principal technical specialist for legacy and newly developed systems across a large facility or multiple facilities over a broad geographic area. It includes managing assigned NAS systems and facilities, providing high-level technical support for complex systems, and resolving problems independently. The incumbent coordinates restoration and maintenance work, manages operational risks, and reports information that may affect NAS operations. During non-administrative hours, the incumbent-in-charge represents management. The position reports to the Service Operations Center Manager and receives general program assignments from a supervisor or higher-level manager. Work is performed with substantial independence and reviewed for compliance with policies, organizational objectives, and sound technical and programmatic judgment. The incumbent identifies and organizes resources needed for assignments and may serve as the organization’s primary point of contact for coordination with internal and external parties. Other duties may be assigned.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed