Supervisory Airway Transportation Systems Specialist (SSC Manager)

Federal Aviation Administration • Boston, MA

11d • Onsite

About The Position

Serves as a front-line Supervisory Airway Transportation Systems Specialist for a System Support Center (SSC) and acts as the System Support Center Manager. This role has responsibility for the overall administrative and technical direction of the assigned workforce, including Airway Transportation Systems Specialists (ATSS) and support staff. These teams provide National Air Space (NAS) services for en route/terminal air traffic control, supporting commercial airlines and general aviation aircraft within a defined area. The position reports directly to a District Manager (OM) or District Facilities Manager (DFM). The manager directs the work of subordinate employees, potentially across multiple SSCs or duty locations, and is responsible for planning and communicating organizational vision, setting priorities, assigning tasks, monitoring performance, coaching employees, approving leave, and taking or recommending corrective/disciplinary actions. This includes ensuring equity in performance standards and rating techniques, justifying awards/bonuses, and participating in budget planning, projecting future needs, and justifying resource requirements. The role also involves identifying employee training needs, arranging for developmental and operational training, and communicating unconventional training requests to higher management. The manager provides technical, operational, and administrative advice, resolves employee complaints at the informal stage, and effects minor disciplinary measures. A strong understanding of technical aspects, budget, human resources, and administrative policies is required, along with an advanced understanding of organizational objectives. The position is responsible for applying program resources to meet defined requirements and has authority to make commitments for subordinate units within guidelines. Work is governed by established policies and procedures, with discretion allowed for problem-solving. Regular consultation with higher management ensures alignment of projects/programs with tactical objectives. Performance is reviewed periodically by higher-level management.

Requirements

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50.
• Designated or Random Drug Testing required.
• A one-year supervisor/managerial probationary period may be required.
• Applied knowledge of and experience in technology systems interrelationships, and management of civilian or military automated aviation, navigation and electronics systems.
• Provide specific examples of how you meet the response level or answer you chose for each Managerial Selection Factor (MSF) in your work history.
• Resume includes detailed information to support qualifications and answers to the job questionnaire.

Nice To Haves

• The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.
• FAA policy limits certain outside employment and financial investments in aviation-related companies.
• Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
• Selection and placement are contingent upon waiver or completion of satisfactory security requirements.
• For Moderate Risk (Level 5), this position requires completion and favorable adjudication of a National Agency Check with Inquiry (NACI) background investigation prior to appointment, unless a waiver is obtained.

Responsibilities

• Provide overall administrative and technical direction of the assigned workforce.
• Plan and communicate the organization's vision and objectives.
• Set priorities, assign tasks and responsibilities.
• Monitor and evaluate employee performance.
• Coach and develop employee capabilities.
• Approve leave.
• Take, recommend, or approve corrective/disciplinary action.
• Assure equity of performance standards and rating techniques.
• Justify recommendations for awards/bonuses.
• Perform critical aspects of the budget planning process, including projecting future needs and justifying resource requirements.
• Identify developmental training needs of employees and self.
• Request and/or arrange needed developmental and operational training.
• Communicate unconventional training requests with higher level management.
• Give advice, counsel or instruction to employees on technical, operational, and/or administrative matters.
• Hear and resolve complaints from employees at the informal stage.
• Refer group grievances and more serious, unresolved complaints to the higher level manager.
• Effect minor disciplinary measures, such as warnings and reprimands.
• Recommend other action in more serious cases.
• Foster a fair and equitable work environment.
• Apply advanced knowledge of the technical aspects of the work directed.
• Apply advanced knowledge of budget, human resources, and other administrative policies and procedures.
• Apply an advanced understanding of the objectives of the organization.
• Responsible for applying program resources to meet defined requirements.
• Define, acquire, and allocate budget, staff and other resources necessary to accomplish the goals and/or objectives of the SSC.
• Participate in planning and executing organizational goals utilizing strategic planning and sound management principles.
• Resolve all but unique problems without the intervention of higher-level management.
• Identify problem areas and develop and recommend new policies and procedures for resolution.
• Consult with higher management to ensure the alignment of project/programs with the tactical (short-term) objectives of the major subdivision.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed