Serves as a front-line Supervisory Airway Transportation Systems Specialist (SATSS) for a System Support Center (SSC), providing overall administrative and technical direction to Airway Transportation Systems Specialists and support staff who deliver National Airspace System services to En Route and Terminal air traffic control for commercial airlines and general aviation in a defined area. The position reports directly to a District Manager (DM) or District Facilities Manager (DFM). The incumbent directs the work of subordinate employees in at least one organizational unit, project, or program within a major subdivision. Responsibilities include setting priorities and assigning work; communicating organizational vision and objectives; monitoring and evaluating performance; developing employees; approving leave; addressing performance and disciplinary matters; ensuring equitable performance standards; and justifying award and bonus recommendations for higher-level approval. The role carries out key budget-planning responsibilities, including forecasting future needs and justifying resources. It identifies training needs, arranges developmental and operational training, and consults higher management about unconventional training requests. The incumbent advises employees on technical, operational, and administrative matters; resolves informal complaints; refers group grievances and serious unresolved complaints to higher management; and applies minor disciplinary measures or recommends more serious action. The position applies advanced technical knowledge, knowledge of budget and human-resources policies and procedures, and understanding of organizational objectives. It defines, acquires, and allocates the budget, staff, and other resources needed to meet SSC goals. The incumbent participates in strategic planning and execution of organizational goals, makes commitments for subordinate units within established guidelines, resolves most problems without higher-level intervention, and identifies issues and recommends policy or procedural changes. Work is governed by established policies, procedures, and objectives that allow discretion; performance is periodically reviewed by higher-level management. The role may include other duties as assigned.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed