Supervisory Airway Transportation Systems Specialist (SSC Supervisor)

Federal Aviation Administration•Horseheads, NY

About The Position

Serves as a front-line supervisor and System Support Center (SSC) manager, providing overall administrative and technical direction to Airway Transportation Systems Specialists and support staff who provide National Airspace System services to enroute and terminal air traffic control for commercial airlines and general aviation within a defined area. The role may supervise employees at more than one SSC or duty location and reports directly to a District Manager (OM) or District Facilities Manager (DFM). The supervisor directs at least one organizational unit, project, or program within a major subdivision. Responsibilities include setting organizational objectives and priorities, assigning work, monitoring and evaluating performance, developing employees, approving leave, addressing performance and conduct issues, and promoting an equitable work environment. The role also contributes to budget planning, resource allocation, staff development and training, employee counseling, and resolution of workplace concerns. Applying advanced technical and administrative knowledge, the SSC manager plans and executes organizational goals and ensures resources are used to meet defined requirements and mission objectives. This is a temporary appointment not to exceed one year. It may be extended, terminated, or made permanent without further competition. If it remains temporary, the selected employee returns to their original permanent position or an equivalent position in the same commuting area upon completion.

Requirements

  • U.S. citizenship is required.
  • Selective Service registration is required for males born after December 31, 1959.
  • Submit an SF-50.
  • Subject to designated or random drug testing and the Department of Transportation Drug and Alcohol Testing Program, including pre-employment or pre-appointment drug screening for tentatively selected applicants.
  • At least one year of specialized experience equivalent to the next lower level in the normal line of progression (FV-2101-I or related duties).
  • Specialized experience must demonstrate knowledge, skills, and abilities to perform the duties, and may include applied knowledge and experience in technology system interrelationships and management of civilian or military automated aviation, navigation, and electronic systems.
  • Address each Managerial Selection Factor in the application narrative and provide at least one reference’s name, title, organization, and phone number.
  • A one-year supervisory or managerial probationary period may be required.
  • A background investigation may be required; selection and placement are contingent upon waiver or completion of satisfactory security requirements.
  • May be required to file a financial disclosure statement within 30 days of entry on duty.
  • Must comply with FAA policy limits on certain outside employment and financial investments in aviation-related companies.

Responsibilities

  • Provide overall administrative and technical direction for the SSC workforce of Airway Transportation Systems Specialists and support staff.
  • Direct subordinate employees in at least one organizational unit, project, or program; may supervise staff across multiple SSCs or duty locations.
  • Communicate organizational vision and objectives, set priorities, assign tasks and responsibilities, and monitor and evaluate employee performance.
  • Coach and develop employees, identify training needs, and request or arrange developmental and operational training.
  • Schedule staff and approve leave; ensure equitable performance standards and rating practices.
  • Evaluate performance and justify recommendations for awards or bonuses for higher-level approval.
  • Plan budgets, project short- and long-term needs, and justify resource requirements.
  • Advise and counsel employees on technical, operational, and administrative matters.
  • Resolve informal employee complaints, refer group grievances and serious unresolved complaints to higher-level management, and administer minor disciplinary measures or recommend more serious actions.
  • Foster a fair and equitable work environment.
  • Define, acquire, and allocate budget, staff, and other resources needed to achieve SSC goals and requirements.
  • Participate in strategic planning and execution of organizational goals to accomplish mission objectives.
  • Apply program resources to meet defined requirements.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; eligibility depends on position type. Contact the hiring agency for details on specific benefits offered.
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