Supervisor, Mesa Overnight F-M

DSV•Mesa, AZ

1d•$70,000 - $75,000•Onsite

About The Position

The Operations Supervisor oversees day-to-day freight-handling operations to ensure goods move efficiently and on time. The role coordinates with stakeholders, manages operational processes, and ensures compliance with company policies and regulatory requirements. The supervisor leads freight handlers and operational staff, coordinates freight movement, maintains service quality and safety, oversees inventory control, and prepares operational documentation and reports. The position is based at DSV’s Mesa, Arizona location. It is a full-time role with a stated annual base pay range of $70,000–$75,000. The role may require flexible schedules, including nights and weekends, and overtime as dictated by business needs. Work takes place in a warehouse that may have unregulated temperatures ranging from mild to moderate during warmer and colder months. The usual noise level is low to moderate; exposure to fumes, airborne particles, and toxic or caustic chemicals is rare.

Requirements

Bachelor’s degree in logistics, supply chain management, business administration, or a related field.
At least 3–5 years of experience in freight operations or logistics, including demonstrated supervisory or leadership experience.
Fluent English, both oral and written.
Proficient with Microsoft Office, including Word, Excel, and PowerPoint.
Familiarity with warehouse management systems (WMS) and transportation management systems (TMS).
Strong attention to detail and accuracy, with the ability to complete tasks in a timely manner.
Good organizational, personnel, communication, leadership, supervision, and planning skills.
Ability to adapt to change and work effectively in a stimulating, fast-paced environment.
Ability to work flexible schedules, including nights and weekends, as required by operations.
Ability to work overtime, whether mandatory or voluntary, as dictated by business needs.
Ability to work in unregulated warehouse temperatures that may range from mild to moderate during warmer and colder months.
Ability to perform the listed physical activities, including bending, walking, standing, sitting, lifting, carrying, pushing, pulling, and reaching above shoulder level, squatting, or kneeling.

Nice To Haves

Certification in logistics or supply chain management, such as CLTD or CSCP.
Relevant certifications or training in freight operations management.
Experience with international freight operations and customs clearance processes.
Knowledge of industry-specific regulations and compliance standards.

Responsibilities

Lead and supervise freight handlers and operational staff.
Assign tasks, provide guidance, and monitor performance to support efficient operations.
Coordinate the loading, unloading, and handling of freight shipments.
Ensure goods are documented, labeled, and packaged in compliance with applicable regulations.
Plan and prioritize freight operations to meet customer demands and deadlines.
Monitor workflow and adjust resources to optimize efficiency.
Coordinate freight movements with customers, carriers, and other stakeholders, and address inquiries or issues.
Communicate with customers and resolve concerns in a timely manner.
Implement quality-control measures and conduct inspections and audits to maintain service quality and freight-handling accuracy.
Enforce safety protocols and procedures, conduct safety training, and provide guidance on proper handling techniques.
Oversee inventory control, including stock management, cycle counts, and reconciliation.
Maintain accurate inventory records and comply with inventory-management policies.
Prepare operational reports covering performance metrics, inventory levels, and incidents.
Maintain accurate freight-movement documentation, including bills of lading and shipping manifests.
Participate in cross-training activities and assist as a backup in other areas or departments when needed.