Vans: Supervisor - Haywood Mall

Vans•Greenville, SC

About The Position

As a Vans Supervisor, you support the store’s leadership team and help deliver a best-in-class customer experience. You lead by example, coach and develop associates, and support operational excellence across customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you help maximize store profitability, foster an inclusive team culture, and contribute to the store’s success. This role suits someone who thrives in fast-paced retail, enjoys mentoring others, and is passionate about exceptional service. The position is part-time or limited-time and is eligible for additional compensation awards, which may include an annual incentive plan, sales incentives, or commission potential. The hiring range is $17.50–$22.80 per hour. This position is not eligible for all VF Corporation benefit plans; details of benefits available to the employee will be provided upon hire.

Requirements

  • At least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
  • Proven ability to drive results through store teams and exceed sales and profit goals.
  • Skill in coaching, motivating, and building high-performing, diverse teams.
  • Strong verbal and written communication skills, including the ability to influence across all levels.
  • Solution-oriented and flexible in a fast-paced, dynamic retail environment.
  • Ability to work independently, manage shifting priorities, and meet business expectations.
  • Comfort using word processing, spreadsheets, and retail software tools.
  • Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

  • High school diploma or equivalent is preferred.

Responsibilities

  • Deliver personalized customer engagement through genuine interactions.
  • Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators while achieving individual goals.
  • Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
  • Coach and develop associates to improve customer engagement and meet productivity goals.
  • Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
  • Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
  • Assist with training and onboarding new team members and provide ongoing feedback and support.
  • Maintain visual merchandising standards and ensure product replenishment follows brand directives.
  • Support inventory integrity through proper shipping, receiving, and loss prevention practices.
  • Participate in local initiatives and events to promote community engagement.
  • Uphold company policies, safety standards, and operational procedures.
  • Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Benefits

  • The position may participate in some VF Corporation benefits plans; eligibility details will be provided upon hire.
  • Additional compensation awards may include an annual incentive plan, sales incentive, or commission potential.
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