Barista - Starbucks Haywood Mall
About The Position
The Barista prepares and serves quality beverages, whole-bean coffee, and food products consistently, following Starbucks recipes, presentation standards, and health, safety, and sanitation guidelines. The role delivers customer service by connecting with customers, understanding their needs, and responding with clear and pleasant communication. The Barista helps maintain store operations and a positive team environment during each shift. This includes following cash-handling and safety procedures, keeping the workspace clean and organized, supporting new partner training, communicating observations to the manager, and recognizing team and individual accomplishments. The position requires regular, punctual attendance and availability for flexible hours that may include early mornings, evenings, weekends, nights, and holidays.
Requirements
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
- Be available to work flexible hours that may include early mornings, evenings, weekends, nights, and holidays.
- Meet store operating policies and standards, including quality beverage and food preparation, cash handling, and store safety and security, with or without reasonable accommodation.
- Engage with and understand customers, including discovering and responding to customer needs through clear and pleasant communication.
- Comply with the stated dress code, which prohibits displaying tattoos, more than two piercings per ear, and unnatural hair colors such as blue or pink.
- Prepare food and beverages according to standard recipes or customer-customized requests, including changes to temperature, ingredient quantities, or substituted ingredients.
- Learn quickly.
- Understand and carry out oral and written instructions and request clarification when needed.
- Have strong interpersonal skills.
- Work as part of a team.
- Build relationships.
Responsibilities
- Act with integrity, honesty, and knowledge in support of Starbucks’ culture, values, and mission.
- Maintain a calm demeanor during high-volume periods or unusual events and set a positive example for the shift team.
- Anticipate customer and store needs, evaluate the environment for cues, and communicate relevant information to the manager so the team can respond and create a Third Place environment.
- Assist with new partner training by reinforcing successful performance and providing respectful, encouraging coaching as needed.
- Contribute to a positive team environment by noticing changes in partner morale or performance and communicating them to the store manager.
- Deliver customer service by connecting with customers, understanding their needs, and responding to them.
- Follow operational policies and procedures, including cash handling and safety and security practices.
- Maintain a clean and organized workspace so partners can locate resources and products.
- Prepare and provide beverages, whole-bean coffee, and food products according to recipe and presentation standards, including customized customer requests.
- Follow health, safety, and sanitation guidelines for all products.
- Recognize and reinforce individual and team accomplishments using existing organizational methods.
- Maintain regular and punctual attendance.
- Perform a variety of different tasks within the store during each shift.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
