Vans: Supervisor - Lehigh Valley Mall

Vans•Whitehall, PA

1d•$18 - $24

About The Position

As a Supervisor at Vans, you support the store’s leadership team and help deliver a high-quality customer experience. You lead by example, coach and develop associates, and help ensure operational excellence across customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you contribute to maximizing store profitability, fostering an inclusive team culture, and supporting the store’s success. The role is suited to someone who thrives in fast-paced retail, enjoys mentoring others, and is passionate about exceptional service. This is a part-time or limited-time position. The hiring range is $17.50–$24.00 USD per hour. The position may also be eligible for additional compensation awards, such as an annual incentive plan, sales incentive, or commission; eligibility details will be provided during recruiting and interviewing. The position is not eligible for all VF Corporation benefits plans, though some benefits may be available. Specific benefits eligibility information is provided upon hire.

Requirements

At least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
Proven ability to drive results through store teams and exceed sales and profit goals.
Skill in coaching, motivating, and building high-performing, diverse teams.
Strong verbal and written communication skills, with the ability to influence across all levels.
Solution-oriented and flexible in a fast-paced, dynamic retail environment.
Ability to work independently, manage shifting priorities, and meet business expectations.
Comfort using word processing, spreadsheets, and retail software tools.
Ability to stand and move throughout the store for extended periods and perform tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Deliver personalized customer engagement through genuine interactions.
Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also meeting individual goals.
Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
Assist with training and onboarding new team members and provide ongoing feedback and support.
Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
Support inventory integrity through proper shipping, receiving, and loss prevention practices.
Promote community engagement by participating in local initiatives and events.
Uphold company policies, safety standards, and operational procedures.
Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.