Supervisor, Part-Time - Princeton

Reformation • Princeton, NJ

2d • $16 - $25 • Onsite

About The Position

The part-time Sales Supervisor at Reformation will help achieve individual sales goals while delivering an excellent, customer-first retail experience. The role combines customer engagement and relationship-building with product knowledge, brand advocacy, and education about Reformation’s sustainability work. The Supervisor also helps maintain inventory accuracy, loss-prevention practices, store presentation, and a professional, productive work environment.

The position requires at least 20 hours per week across at least three days per week, including weekends. Scheduling is flexible and may include days, nights, weekends, and holidays when required by business needs. The position reports to the Store Manager.

Requirements

• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and ability to interact effectively with diverse personalities.
• A driven approach to taking on new challenges, with self-motivation for work and career.
• Availability to work a minimum of 20 hours per week.
• Availability to work a minimum of three days per week, including weekends.
• Ability to work a flexible schedule that may include days, nights, weekends, and holidays as needed.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in generating clientele through customer engagement.
• Contribute to an in-store experience that surprises and delights customers.
• Deliver and foster an excellent client experience with a customer-first mindset, building long-term client relationships.
• Act as a brand ambassador by embodying brand values, engaging customers with the brand, and sharing Reformation’s stories, with a focus on sustainability education.
• Maintain strong customer experience feedback and service evaluation scores through NPS.
• Support consistent inventory accuracy and controls in the store.
• Contribute to loss prevention across the business.
• Uphold the time and attendance policy.
• Ensure the selling floor consistently reflects the brand and concept standards.
• Share product knowledge with genuine enthusiasm.
• Communicate customer product feedback to help improve products and merchandising.
• Help maintain an inspiring store environment where products are easily accessible.
• Understand and reflect Reformation’s core values and culture.
• Maintain and uphold a professional, healthy, and productive work environment.

Benefits

• Employer-sponsored private medical, dental, and vision insurance for eligible employees.
• Commuter benefits.
• Paid time off, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in ESG-aligned funds.
• Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after one year of employment.
• Annual donations to community efforts.
• Clothing discount.
• Culture events, including Ref Values week and Volunteer Time Off.
• Opportunities for growth.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed