Supervisor (Candy)
About The Position
The Supervisor is accountable for daily execution across assigned work areas, leading hourly teams through department leadership and coordinating staffing and workflow across lines and areas to deliver safe, high-quality, on-time performance. The role maintains an active presence on the production floor, resolves operational issues, and provides administrative oversight. The Supervisor trains employees on processes and procedures, maintains accurate and timely records, documents employee activities, completes performance reviews, and develops and coaches direct reports to meet company expectations. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments, and specific projects may be assigned at leadership’s discretion. The position works Monday through Thursday, 5:00 a.m. to 3:30 p.m. Days, hours, and support tasks may vary with production needs; weekends and overtime may be required. Work takes place in a production environment with possible exposure to food allergens, dust, varying temperatures, loud noise, occasional fumes, and chemicals. The role is safety-sensitive and subject to initial and follow-up drug testing.
Requirements
- High school diploma or GED preferred.
- 1–2 years of previous work-related experience preferred.
- Ability to lift, push, or pull up to 30 pounds.
- Ability to withstand a production environment with exposure to dust, occasional fumes, and varying production and cold-storage conditions.
- Flexibility with job assignments, as days, hours, and support tasks may vary depending on production needs.
- Weekends and overtime may be required.
- Compliance with food safety, dress code, sanitation, and attendance requirements.
- This is a safety-sensitive position subject to initial and follow-up drug testing.
Nice To Haves
- High school diploma or GED certificate.
- 1–2 years of previous work-related experience.
Responsibilities
- Own daily staffing within assigned rooms or areas, moving labor, coordinating coverage, and responding to changing conditions.
- Provide direction to Crew Leaders and Team Leaders, confirm standard work is followed, and ensure issues are escalated appropriately.
- Actively manage floor workflow, including bottlenecks, work-in-progress, labor balancing, and operational efficiency.
- Lead first-level responses to issues, work with direct reports and support teams to respond and escalate, and support root-cause thinking and measures.
- Complete required daily and weekly administrative routines, including production tracking, accurate and complete inputs, and documentation.
- Provide performance coaching and feedback, and deliver or contribute to PDRs as defined by the site leadership model.
- Initiate and document corrective actions and partner with HR and leadership; escalate to the Shift Supervisor as needed.
- Enforce work safety, food safety/SQF, and sanitation requirements; ensure hazards and near-misses are reported and addressed.
- Participate in incident investigations and ensure investigation paperwork and reporting are completed with appropriate supervisor involvement.
- Coordinate with Maintenance on equipment issues and escalate promptly when repairs affect workflow.
- Coordinate with Materials/Planning to ensure lines and areas have needed supplies and materials.
- Verify timecards and timekeeping inputs and support labor deployment decisions consistent with the plan and staffing requirements.
- Perform other duties as assigned.
- Follow Bakery Candy Kitchen food safety, dress code, and sanitation requirements.
- Comply with company attendance standards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
