Supervisor, Warehousing

UPS Supply Chain Solutions • Shepherdsville, KY

22h

About The Position

The Supervisor, Warehousing independently manages warehouse operations to achieve service, safety, productivity, and quality goals. The position manages labor costs and workforce planning while optimizing operational efficiency, and oversees up to 25 employees through coaching, development, performance management, and daily work direction.

The role leads projects and processes of moderate complexity and may lead small teams. It prioritizes team tasks, collaborates with cross-functional partners, coordinates operational activities, and provides guidance to less-experienced team members. The supervisor communicates directly with customers, addresses concerns, resolves issues, and maintains customer relationships. Flexibility and adaptability are needed to meet changing customer needs and operational demands. The position uses subject matter expertise to solve complex operational challenges, influence outcomes, support decision-making, and improve performance, with direct impact on customer, operational, project, and service objectives.

Requirements

• At least 3 years of warehouse operations management experience, including direct leadership of frontline employees in warehouse, distribution, or logistics settings.
• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

• Bachelor's degree.
• Strong communication, customer service, and problem-solving skills.
• Ability to manage labor costs, staffing, and operational metrics.
• Proven ability to work independently and adapt to changing business needs.

Responsibilities

• Independently manage warehouse operations to achieve service, safety, productivity, and quality goals.
• Manage labor costs and workforce planning while optimizing operational efficiency.
• Oversee a workforce of up to 25 employees, including coaching, development, performance management, and daily work direction.
• Lead projects and processes of moderate complexity and, as needed, small teams.
• Prioritize team tasks, collaborate with cross-functional partners, and coordinate operational activities to meet business objectives.
• Provide guidance and support to less-experienced team members and serve as a resource for colleagues.
• Communicate directly with customers, address concerns, resolve issues, and maintain strong customer relationships.
• Use subject matter expertise to solve operational challenges, support decision-making, and improve operational performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed