Technician, Warehousing

MSD•Millsboro, DE
•$44,100 - $69,500•Onsite

About The Position

The Warehouse & LN Room Support Technician supports warehouse operations, inventory management, material movement, liquid nitrogen (LN) room activities, and internal customer service. The role ensures materials, products, and supplies are properly received, stored, issued, and transported throughout the facility in compliance with safety, quality, and regulatory requirements. The technician works with Warehouse Operations, Manufacturing, and other internal departments to support production and maintain efficient material flow. The position is based in Millsboro, Delaware and requires a flexible schedule, including overtime, holidays, and weekends; one weekend day is part of the regular schedule. It involves warehouse and LN room work, handling cryogenic materials, operating approved material-handling equipment, and completing accurate records and inventory transactions. The role also includes physical work such as frequently handling materials up to 50 pounds and working in varying temperatures, including cold storage areas.

Requirements

  • High school diploma or GED required.
  • Ability to read, write, understand, and effectively communicate information to colleagues at various levels.
  • Strong attention to detail and organizational skills.
  • Proficiency with PC operations and Microsoft Office applications, including Excel and Word.
  • Ability to work independently while contributing effectively in a team environment.
  • Demonstrated initiative, accountability, and problem-solving skills.
  • Ability to work a flexible schedule to meet business needs, including overtime, holidays, and weekends.
  • Ability to follow Standard Operating Procedures, Good Documentation Practices, and company policies.
  • Ability to frequently lift, carry, push, and pull materials up to 50 pounds.
  • Ability to stand and walk for extended periods.
  • Ability to work in varying temperature environments, including cold storage areas.
  • Ability to wear required personal protective equipment, including cryogenic PPE when working in LN room environments.

Nice To Haves

  • Associate degree or advanced education.
  • 1–2 years of experience in warehouse, manufacturing, logistics, or material-handling operations.
  • SAP or ERP system experience.
  • Previous warehouse or distribution experience.
  • Forklift certification or experience operating material-handling equipment.
  • Experience in a pharmaceutical, biotech, or regulated manufacturing environment.
  • Customer service experience.
  • Experience working with or around liquid nitrogen and cryogenic materials.
  • Experience working safely around warehouse equipment and powered industrial trucks.

Responsibilities

  • Follow Standard Operating Procedures and comply with safety, quality, and company policies.
  • Maintain a safe work environment and demonstrate safe work habits.
  • Receive, inspect, and process incoming materials and inventory transactions.
  • Store, organize, and maintain raw materials, packaging components, and finished-goods inventory.
  • Pull, stage, and issue materials for manufacturing and internal customer requests.
  • Perform inventory transactions and maintain inventory accuracy within SAP.
  • Support LN room operations, including handling, transferring, storing, and monitoring cryogenic materials according to established procedures.
  • Prepare and package materials for domestic and international shipments.
  • Handle and transport materials requiring dry ice or liquid nitrogen shipping conditions.
  • Support product finalization, storage, and movement throughout the facility.
  • Operate forklifts, pallet jacks, and other approved material-handling equipment.
  • Perform routine housekeeping and organization of warehouse and LN room areas.
  • Assist with cycle counts, inventory audits, and reconciliation activities.
  • Accumulate, label, and manage hazardous waste as applicable to assigned areas.
  • Maintain accurate records and documentation in compliance with regulatory and company requirements.
  • Attend required training, workshops, and meetings.
  • Assist in training new team members.
  • Support continuous improvement initiatives and assist with reviewing and updating Standard Operating Procedures.
  • Perform additional warehouse, logistics, and manufacturing-related activities as assigned by department leadership.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Other insurance benefits for employees and family
  • Retirement benefits, including 401(k)
  • Paid holidays
  • Vacation
  • Compassionate days
  • Sick days
  • Annual bonus eligibility
  • Long-term incentive eligibility, if applicable
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