Supervisor, Warehousing

UPS Supply Chain Solutions

1d

About The Position

This position independently manages warehouse operations, ensuring service, safety, productivity, and quality goals are achieved. It manages labor costs and workforce planning while optimizing operational efficiency, and oversees up to 25 employees through coaching, development, performance management, and daily work direction. The role leads projects and processes of moderate complexity and may lead small teams, prioritizes team tasks, collaborates with cross-functional partners, coordinates operational activities, and supports less experienced team members.

The position requires direct communication with customers to address concerns, resolve issues, and maintain strong customer relationships. The incumbent adapts to changing customer needs and operational demands, applies subject matter expertise to complex operational challenges, influences outcomes, supports decision-making, and improves operational performance. Work directly impacts customer, operational, project, and service objectives and aligns with team and department goals.

Requirements

• At least 3 years of warehouse operations management experience, including direct leadership of frontline employees in warehouse, distribution, or logistics settings.
• Must be a U.S. citizen or national, an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

• Bachelor's degree.
• Strong communication, customer service, and problem-solving skills.
• Ability to manage labor costs, staffing, and operational metrics.
• Proven ability to work independently and adapt to changing business needs.

Responsibilities

• Manage warehouse operations to meet service, safety, productivity, and quality goals.
• Manage labor costs and workforce planning while optimizing operational efficiency.
• Oversee up to 25 employees, including coaching, development, performance management, and daily work direction.
• Lead projects and processes of moderate complexity and potentially lead small teams.
• Prioritize team tasks, collaborate with cross-functional partners, and coordinate operational activities to meet business objectives.
• Communicate directly with customers, address concerns, resolve issues, and maintain strong customer relationships.
• Apply subject matter expertise to solve operational challenges, influence outcomes, support decision-making, and improve operational performance.
• Provide guidance and support to less experienced team members and serve as a resource for colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed