Supervisor, Utility Operations

Fujifilm • Holly Springs, NC

4d • Onsite

About The Position

The Supervisor of Utility Operations oversees and coordinates utility systems and the utility operators responsible for them, supporting efficient and continuous operations. The role manages equipment, vendors, and daily operational activities while ensuring compliance with safety, regulatory, and Good Manufacturing Practices (GMP) standards. It also provides training, technical support, and leadership to the utility operations team.

The supervisor manages utility systems including compressed gases, cooling towers, plant steam, chillers, HVAC, boilers, fire alarms, and utility management systems such as Delta V, Simplex, and BMS. The role troubleshoots equipment and system issues, responds to failures and emergencies, maintains operating procedures and incident documentation, and contributes technical expertise to cross-departmental work and process improvements. The position supports a 24/7 manufacturing facility, including shift work, on-call coverage, and weekends, and may handle emergency work orders outside regular hours.

The position requires a high school diploma or GED and at least six years of utility operations or related experience, prior GMP experience, and experience leading, supervising, or managing others. The work includes physical activities and exposure to environments that may require respiratory or hearing protection, operation of vehicles or powered industrial trucks, work at heights, and work in warm, cold, outdoor, or enclosed spaces.

Requirements

• High school diploma or GED.
• At least 6 years of experience in utility operations or a related field.
• Prior experience working in a GMP environment.
• Previous experience leading, supervising, or managing others.
• Experience using Microsoft Office, including Word, Excel, and Outlook.
• Advanced knowledge of mechanical, electrical, plumbing, chemical treatment, and control systems.
• Effective written and oral communication skills.
• Ability to work in a team environment.
• Willingness and ability to coach, lead, and develop a team.
• Ability to effectively present information to others.
• Knowledge of Lean Six Sigma methodologies or other continuous improvement techniques.
• Ability to support a 24/7 manufacturing facility, including shift work, on-call duties, and weekends.

Nice To Haves

• Associate’s degree in Mechanical, Electrical, Applied Engineering, or Industrial Technology.
• At least 1 year of people management experience.
• Experience in utility operations, pharmaceutical manufacturing, or another highly regulated industry.
• Experience with a Computerized Maintenance Management System (CMMS) or other data-tracking software.
• Experience developing and implementing preventative maintenance systems.
• Experience in project management or leading cross-functional teams.

Responsibilities

• Manage and oversee daily utility system operations, including compressed gases, cooling towers, plant steam, chillers, HVAC, boilers, fire alarms, and utility management systems.
• Supervise utility operators and provide training, guidance, and development opportunities.
• Troubleshoot utility system issues and ensure equipment operates efficiently and in compliance with safety and regulatory standards.
• Conduct routine inspections and analysis, identify areas for improvement, and implement energy-saving measures to reduce operational costs and environmental impact.
• Respond promptly to equipment failures and emergencies to maintain continuous operations.
• Help prepare utility systems for emergencies, including power outages, fire alarms, and adverse weather events.
• Ensure compliance with GMP, OSHA, and other regulatory standards.
• Maintain and update standard operating procedures and document incidents reported by utility operators.
• Participate in cross-departmental meetings and provide technical expertise.
• Assist with implementing process improvements.
• Support site operations and handle emergency work orders outside regular working hours as needed.
• Collaborate on the development and implementation of safety procedures and risk assessments.
• Enforce company policies that directly impact employees, including policies related to time off, shift work, and inclement weather.
• Complete administrative tasks such as timecard approvals, time-off requests, and expense reports.
• Participate in recruitment and retention strategies.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED