Utility Maintenance Supervisor

City of Wasilla•Public Works Utilities Department, AK

About The Position

The Utility Maintenance Supervisor directs and coordinates operations and maintenance for the water and wastewater divisions. The role plans and oversees water and sewer operations, ensuring programs and projects meet City standards and applicable state and federal regulations. It collaborates with the Public Works Director on operational goals and plans and with the Finance Director on utility billing procedures. The position supervises staff, contractors, training, work assignments, performance evaluations, and personnel recommendations; manages utility infrastructure and equipment; and oversees maintenance planning, safety, budgeting, reporting, and emergency readiness. The supervisor manages water production and distribution, wastewater collection, SCADA operations, utility service locates, meter reading and billing workflows, and maintenance and repair activities. The position also coordinates regulatory water-quality reporting, daily and weekend facility rounds, and the on-call roster. Work may require responding after hours and performing other duties in support of departmental operations.

Requirements

State Operator Level II certification in Water Treatment.
State Level III certification in Water Distribution.
State Level II certification in Wastewater Collections and Wastewater Treatment.
Ability to pass State-administered Backflow certification within 12 months of hire; the deadline may be extended with Department Director approval.
Experience operating mechanical devices, pumps, motors, and hydraulic pressures.
Ability to operate basic vehicles and equipment, including a sewer pump truck, jetter vacuum, dump truck, front-end loader, backhoe, and forklift.
Ability to work allocated hours and respond after hours if needed.
Ability to read, write, speak, understand, and communicate in English sufficiently to perform the job duties.
Ability to complete required Homeland Security and ICS training: ICS-100 online within 15 days of hire; ICS-200, ICS-700, and ICS-800 online within 45 days of hire; and ICS-300 and ICS-400 as they become available.
Provide a current driving record, dated within 30 days of request, obtained from the State of Alaska Department of Motor Vehicles.
Knowledge of public works maintenance, water and wastewater methods and procedures, applicable regulations, municipal utility facilities, equipment and tools, safety precautions, and heavy-duty vehicle and equipment operation.
Knowledge of budgeting, fiscal management, project management, City administrative policies, and department operating requirements.
Knowledge of management and supervisory practices, including employment recommendations, performance evaluations, time-off management, and personnel records.
Knowledge of word processing, spreadsheet, database, and position-related specialized software.
Skills in researching and understanding complex written materials, organizing and prioritizing work, adapting to changing priorities, and maintaining accurate records.
Ability to develop goals and objectives; apply strategic and short- and long-range planning; lead subordinate activities; instruct and train staff; and organize, assign, and modify work assignments.
Ability to perform detailed work accurately and independently under time limits, apply sound judgment, resolve problems, and interpret policies and regulations.
Ability to communicate detailed and sensitive information effectively and concisely, orally and in writing, and maintain professional working relationships with internal and external parties.
Ability to maintain confidentiality and discretion consistent with applicable public records, state, and federal requirements.

Nice To Haves

State of Alaska Class A or B Commercial Driver’s License with Tanker endorsement preferred.

Responsibilities

Collaborate with the Public Works Director to develop goals, objectives, plans, and programs for water and sewer operations, and with the Finance Director on utility billing procedures and processes.
Establish and enforce department operating standards and controls to comply with state and federal statutes and regulations.
Direct utility maintenance operations and coordinate activities with staff and contractors.
Plan and schedule projects, ensuring adequate staffing and equipment; provide initial and ongoing staff training and maintain required documentation.
Assign tasks, monitor progress, review work, conduct performance evaluations, recommend personnel actions, and approve time sheets and job assignment records.
Manage water production and distribution operations, including wells, storage reservoirs, booster stations, pressure reducing valves, and new water service connections.
Oversee wastewater collection operations, including lift stations, septage receiving facilities, grit separators, screen presses, aeration blowers, and new sewer service connections.
Manage water distribution maintenance, including valve exercising, fire hydrant servicing, leak detection and repair, and troubleshooting pumps and electrical controls.
Manage sewer collection maintenance, including septic tank pumping, valve exercising, leak repair, and troubleshooting sewer pumps and controls.
Coordinate monthly utility billing operations, customer data accuracy, meter-reading routes, meter inventory, and related workflows.
Consult with engineers and manufacturers regarding equipment operation and maintenance and equipment design or modifications.
Oversee SCADA operations, set points, and coordination between wells, pump stations, and pressure reducing valves.
Plan and prioritize maintenance and repairs, obtain necessary supplies and equipment, and ensure timely and accurate completion of work.
Coordinate and prepare the annual Consumer Confidence Report for water-quality compliance.
Oversee daily and weekend rounds, including facility security checks, pump and well activity records, sample analysis, and system adjustments.
Supervise monthly meter reading, ensuring accurate data transfers between handheld units and computer systems.
Direct utility service locates using record drawings and electronic locating equipment.
Ensure safe work practices, including traffic control and work-zone safety; report accidents and incidents and conduct investigations when assigned.
Monitor expenditures, approve purchase requests, prepare the annual maintenance budget, schedule expenditures, and analyze variances.
Prepare written departmental and regulatory reports and establish and manage an on-call roster for maintenance emergencies.
Perform other duties as assigned to support departmental objectives and operations.