Supervisor, Utility Operations

Fujifilm•Holly Springs, NC
•Onsite

About The Position

The Supervisor of Utility Operations oversees utility systems and utility operators to support safe, efficient, and continuous operations at FUJIFILM Biotechnologies’ biopharmaceutical manufacturing facility in Holly Springs, North Carolina. The role manages daily utility operations and equipment, coordinates vendors and operational activities, and ensures compliance with Good Manufacturing Practices (GMP), OSHA, and other regulatory and safety requirements. It also provides technical support, training, and leadership to the utility operations team. The supervisor supports a 24/7 manufacturing facility, including shift, on-call, and weekend coverage. The position may involve emergency work orders outside regular working hours and work in production and mechanical areas, outdoors, at heights, and in confined spaces. Physical activities include standing or sitting for extended periods, climbing, operating machinery and powered equipment, and moving objects up to 33 pounds.

Requirements

  • High school diploma or GED and at least 6 years of experience in utility operations or a related field.
  • Prior experience working in a GMP environment.
  • Previous experience leading, supervising, or managing others.
  • Experience using Microsoft Office, including Word, Excel, and Outlook.
  • Advanced knowledge of mechanical, electrical, plumbing, chemical treatment, and control systems.
  • Effective written and oral communication skills.
  • Ability to work in a team environment.
  • Willingness and ability to coach, lead, and develop a team.
  • Ability to present information effectively to others.
  • Knowledge of Lean Six Sigma methodologies or other continuous improvement techniques.
  • Ability to support a 24/7 manufacturing facility, including shift work, on-call coverage, and weekends.
  • Ability to meet the stated physical requirements, including working in environments that may require respiratory or hearing protection; operating a motor vehicle or Powered Industrial Truck; discerning audible cues; performing tasks requiring corrected 20/20 vision and color distinction; climbing; standing or sitting for up to 240 minutes; repetitive hand and wrist motions; operating machinery or power tools; moving objects up to 33 pounds; bending, pushing, pulling, reaching, and twisting; and working in temperatures from 0 to 115 degrees, outdoor elements, enclosed spaces, and heights greater than 4 feet.

Nice To Haves

  • Associate’s degree in Mechanical, Electrical, Applied Engineering, or Industrial Technology.
  • At least 1 year of people management experience.
  • Experience in utility operations, pharmaceutical manufacturing, or another highly regulated industry.
  • Experience with a Computerized Maintenance Management System (CMMS) or other data-tracking software.
  • Experience developing and implementing preventive maintenance systems.
  • Experience in project management or leading cross-functional teams.

Responsibilities

  • Manage and oversee daily operations of utility systems, including compressed gases, cooling towers, plant steam, chillers, HVAC, boilers, fire alarms, and utility management systems such as Delta V, Simplex, and BMS.
  • Supervise utility operators and provide training, guidance, and development opportunities.
  • Troubleshoot utility system issues and ensure equipment operates efficiently and in accordance with compliance and safety standards.
  • Conduct routine inspections and analysis, identify opportunities for improvement, and implement energy-saving measures to reduce operating costs and environmental impact.
  • Respond promptly to equipment failures and emergencies to maintain continuous operations.
  • Help prepare utility systems for emergencies, including power outages, fire alarms, and adverse weather events.
  • Ensure compliance with GMP, OSHA, and other regulatory standards.
  • Maintain and update SOPs and document incidents reported by utility operators.
  • Participate in cross-departmental meetings and provide technical expertise.
  • Assist with implementing process improvements.
  • Support site operations and handle emergency work orders outside regular working hours as needed.
  • Collaborate on developing and implementing safety procedures and risk assessments.
  • Enforce company policies that affect employees, including time-off, shift-work, and inclement-weather policies.
  • Complete administrative tasks such as timecard approvals, time-off requests, and expense reports.
  • Participate in recruitment and retention strategies.
  • Perform other duties as assigned.
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