Supervisor - Underwriting Services

SECURA•Neenah, WI

20h

About The Position

Lead and develop a team of Underwriting Support Specialists who are responsible for quoting and processing of new business, renewals, endorsements, and premium audit transactions. At SECURA, we are transforming the insurance experience by putting authenticity at the forefront of everything we do. Our mission is clear: we’re making insurance genuine. We recognize that our associates are our greatest assets, and we invest in their well-being and professional growth. We offer opportunities for continuous learning and career advancement, competitive benefits, and a culture that champions work-life balance. Joining SECURA means becoming part of a dynamic team that values each individual’s contribution and fosters a collaborative atmosphere. Here, you’ll not only find a fulfilling career but also a place where you can make a positive impact every day. SECURA Insurance strives to provide equal opportunity for all employees and is committed to fostering an inclusive work environment. We welcome applicants from all backgrounds and walks of life.

Requirements

High school diploma or general education degree (GED)
Leadership ability with a focus on integrity and fairness
Superior written and verbal communication skills
Ability to be a change-agent
Strong organization and prioritization skills
Excellent problem-solving skills
Proficient in the use of Excel and Word programs

Nice To Haves

Associate’s or Bachelor’s degree in business or related field
2 years of USS or Underwriting experience
Coursework in INS series and/or CPCU

Responsibilities

Directly manage a team of Underwriting Support Specialists (USS)
Establish measurable performance goals and hold associates accountable for results
Foster and maintain an effective and positive team environment
Create, document and maintain standardized operating procedures
Handle and resolve staff and technical problems quickly and effectively
Identify training opportunities and provide a means for the training
Support process improvements by identifying performance and efficiency issues, researching the issues, and providing solid resolutions
Maintain strong relationships and communication with Underwriting and other USS teams
Complete special projects as assigned
Other duties as assigned