Supervisor, Transportation

Domino's•Kent, WA

24d•Onsite

About The Position

The Transportation Supervisor oversees Class A and B drivers who deliver to Domino’s Pizza stores. The role manages driver scheduling and routing, reviews trip sheets, and ensures compliance with DOT regulations, applicable laws, and company policies and programs. The supervisor handles customer complaints and concerns, trains new drivers in their duties and safe work practices, and completes Job Safety Observations. The position operates in a diverse, fast-paced environment. The supervisor leads driver recruitment, selection, mentoring, performance management, engagement, onboarding, and training. The role also supports reporting and budgeting, route analysis, hours-of-service monitoring, food safety, payroll review, fleet maintenance, accident investigations, and delivery and backhaul coordination. As needed and if qualified, the supervisor may drive a company vehicle or straight truck for deliveries or service and may work in the yard. The position requires physical activity including extended standing or walking, climbing stairs, lifting, bending, twisting, reaching, pushing, and pulling. Work may take place indoors or outdoors in extreme temperatures, including refrigerated conditions, and around loud machinery, yeast, and flour.

Requirements

High school diploma.
Two to three years of documented supervisory experience.
Two to three years of route scheduling experience.
Knowledge of Department of Transportation and FMCSA rules and regulations.
Proficiency with MS Office, SAP, Transportation Management Systems (TMS), computers, and scanner equipment/software.
Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed.
Results-oriented, with strong organizational, decision-making, and people skills.
Successfully pass a background check every third year on the employee’s anniversary date.
Ability to stand and/or walk for extended periods, climb stairs, and lift up to 25 pounds frequently and 50 pounds occasionally.
Ability to bend, twist, reach, push, and pull throughout the shift.
Ability to work in extreme temperatures in a non-air-conditioned warehouse, indoors and outdoors, including refrigerated conditions of 33–38 degrees.
Ability to work around loud machinery, yeast, and flour.

Nice To Haves

Some college hours.
Two-year degree.
Commercial Driver’s License Class A.

Responsibilities

Recruit, interview, select, and mentor new and tenured drivers.
Support driver engagement initiatives.
Monitor driver performance and address performance below expectations through coaching or progressive discipline as needed.
Complete annual driver performance reviews.
Review drivers’ Lytx data and logs and provide coaching according to company requirements.
Collaborate on driver onboarding and training.
Ensure a safe work environment in compliance with FMCSA, OSHA, company standards, and local, state, and federal requirements.
Communicate day-to-day with drivers, departments, and vendors.
Promote a positive environment, morale, and respect among team members.
Attend and participate in classroom or virtual Leadership & Development trainings.
Coordinate safety, team, and quarterly meetings.
Prepare and assist with transportation-generated reports.
Monitor budgets and fuel cards to ensure funds are maximized, and participate in budget development.
Schedule driver routes weekly and reroute as necessary to ensure route coverage.
Analyze routes and recommend savings opportunities to the Manager.
Monitor driver hours of service through the onboard system.
Conduct route observations to ensure drivers perform duties safely and according to company and DOT standards.
Maintain and monitor food safety standards in compliance with company and franchisee requirements.
Perform payroll duties when necessary and review driver payroll for accuracy.
Monitor mis-deliveries and recommend avoidance strategies to the Manager.
Maintain driver qualification files.
Schedule truck maintenance and maintain fleet image.
Conduct accident investigations.
Coordinate delivery and backhaul activities.
Assist the Transportation Manager with truck leasing meetings to ensure preventive maintenance meets Domino’s standards and repairs are completed in a timely manner.
Answer Slice of Pie complaints and keep leadership informed of findings.
Maintain positive customer relationships and handle customer surveys.
When needed and qualified, drive a company vehicle or straight truck for deliveries or to a leasing company for service or maintenance, and occasionally work in the yard.
Perform other duties as assigned by leadership.