Supervisor, Talent Development

ONE Gas•Tulsa, OK

About The Position

The Supervisor, Talent Development creates training and development content for ONE Gas and provides leadership consultation to employees. The role supervises a team responsible for the organization’s Talent Development programs and designs, delivers, facilitates, and evaluates initiatives that build company culture, capability, and engagement. The position oversees Learning Management System administration, reporting, troubleshooting, data accuracy, and course processes, partnering with HR, IT, and vendors on enhancements and upgrades. It also manages the Education Assistance program, coordinates the annual Leadership Summit, supports executive development and succession planning, and provides advanced talent development consulting and coaching to employees and leaders. The position requires travel to offices and job sites throughout the ONE Gas system.

Requirements

Bachelor’s degree in business administration, management, training and development, or a related field, or an equivalent combination of education and additional work experience; the degree is preferred.
At least five years of relevant experience; the role typically calls for seven to ten years of relevant experience in addition to education.
Experience with adult learning theories, learning management systems, evaluations, and instructional design.
Hands-on experience administering an LMS, such as Oracle Learn or similar, including course setup, enrollments, completions, reporting, and troubleshooting.
Technical aptitude to learn systems quickly, work with data and system reports, and collaborate with IT and vendors on system processes and issues.
Experience advising, engaging, and communicating effectively with diverse audiences and employees at all levels.
Experience developing, administering, and presenting technical training, organizational development, and/or talent development programs.
Effective written and verbal communication skills and creative ability to represent concepts and data visually.
Experience developing professional, visually engaging presentations and leader materials, including facilitator guides, speaker notes, and communications for executive and leadership audiences.
Poise and professional presence when presenting to and engaging with leaders and audiences at all levels.
Ability to manage multiple priorities and deliver results on time in an organized manner with attention to detail.
Experience developing information, conducting meetings, and making presentations.
Ability to lead, motivate, and foster collaboration.
Intermediate proficiency with Microsoft PowerPoint, Excel, and Outlook.
Ability to partner with and learn the business and priorities of a business segment or client organization.
Ability to review, interpret, and/or analyze company policies, procedures and records, equipment manuals, certification tests, governmental regulations and guidelines, contracts, and other technical training documents.
Working knowledge of personnel policies and procedures.
Ability to read and write fluently in English.
Applicable driver’s license; travel to offices and job sites throughout the system is required.
Mobility to travel in and around office surroundings.
Ability to communicate complex topics to all levels of leadership and give oral presentations.
Visual ability sufficient to perform job duties.

Nice To Haves

Previous leadership experience is not required.
Bachelor’s degree in business administration, management, training and development, or a related field is preferred.

Responsibilities

Supervise talent development employees in achieving organizational learning and development goals.
Create and deliver talent development programs and projects, including training, development interventions, assessments, coaching, and mentoring programs.
Administer the Learning Management System (LMS), troubleshoot issues, maintain data accuracy, and manage processes for leader and new-hire curriculums, course completions, and course rollouts.
Partner with HR, IT, and vendors on LMS enhancements, testing, and upgrades.
Create user guides, job aids, and quick-start resources for employees and leaders using the LMS.
Maintain LMS reports, dashboards, and metrics to track participation, compliance, and program effectiveness and inform leadership decisions.
Oversee the Education Assistance program and ensure adherence to the education policy.
Plan, coordinate, and program the annual Leadership Summit.
Develop executive-ready PowerPoint presentations, facilitator guides, and leader materials for the Leadership Summit and other leadership development initiatives.
Support Executive Development and identify external development resources aligned with leadership talent and succession planning goals.
Facilitate team building, roundtables, and internal playbook sessions and development.
Design, implement, facilitate, and evaluate talent management courses and programs to build ONE Gas culture, capability, and engagement.
Provide advanced Talent Development consulting and coaching to employees and leaders throughout the organization.
Maintain regular and reliable attendance.
Perform additional duties as assigned.