Supervisor Stewarding - Full-Time (Planet Hollywood LV)

Caesars Entertainment•Las Vegas, NV

About The Position

The Stewarding Supervisor standardizes, maintains, and continuously improves cleanliness and maintenance across all back-of-house food and beverage areas. The position oversees stewarding staff and operations in accordance with hotel standards, establishes service expectations, and guides staff in delivering clean, safe, and efficient service. The role works with kitchen and restaurant teams to meet service needs, maintain equipment and storage areas, and comply with health, safety, and company requirements.

Requirements

At least 3 years of experience in a similar role in a high-volume food service or food processing environment.
Ability to manage a team of 15–20 managers and supervisors and 200 hourly employees.
In-depth knowledge of current cleaning and sanitation practices, including chemicals.
Strong communication and administrative skills.
Professional verbal and written communication in English.
Neat and professional appearance.
Flexibility to work various shifts.
Ability to obtain ServSafe Certification.
Ability to grasp, lift, move, or push goods on a cart or truck weighing up to 100 pounds; ability to lift up to 50 pounds.
Ability to work in confined spaces and in conditions with varying levels of cold, heat, and noise.
Eye-hand coordination and manual dexterity; ability to distinguish letters, symbols, and colors; normal vision and hearing range.
Ability to observe and direct subordinates, inspect responsible areas, review and comprehend documentation, and use equipment associated with the position.
Ability to move efficiently around kitchen and restaurant areas; physical mobility including bending, carrying, climbing, reaching, and twisting.

Nice To Haves

Bilingual abilities are preferred but not required.
Passion for streamlining operational procedures and increasing department productivity.
Interest in exploring and testing new technologies.
Ability to apply industry best practices.

Responsibilities

Maintain cleanliness of all food and beverage back-of-house areas and kitchen and stewarding equipment.
Monitor staffing levels; hire, train, motivate, and develop employees to meet department objectives and service standards.
Set measurable service standards and goals, and provide coaching, feedback, performance reviews, and accountability for employees.
Inspect back-of-house areas and equipment for cleanliness and maintenance; conduct or coordinate health inspections with the Executive Chef and safety team.
Supervise cleaning to meet Southern Nevada Health District requirements and applicable health and fire regulations.
Prepare weekly work schedules based on staffing guidelines and labor forecasts, adjusting schedules to meet business demands.
Evaluate operational problems using feedback or data and continuously improve back-of-house services and productivity.
Conduct staff meetings and training sessions, and keep team members informed about property promotions and events.
Communicate and enforce company expectations, policies, procedures, department goals, business strategies, and the Code of Commitment.
Follow company policies, procedures, industry regulations, and safety rules, and ensure staff do the same.
Maintain accurate employee records and complete performance reviews on time; understand and comply with the CBA union contract.
Train staff in the proper use of department chemicals and cleaning methods, and delegate work duties.
Oversee trash and garbage disposal; check storage areas for supplies, organization, and cleanliness.
Monitor dishwashing, pot washing, and storage temperature and chemical solution requirements; identify dish machine problems and resolve them.
Prepare contingency plans for equipment that cannot be repaired immediately and maintain pest control in accordance with hotel standards.
Review kitchen and restaurant service needs during each shift and ensure stewarding requirements are met; assist staff as needed to maintain cleanliness and service standards.
Respond appropriately to emergency situations and perform other job-related duties as requested.