Security Officer - Full Time (Planet Hollywood LV)

Caesars Entertainment•Las Vegas, NV

About The Position

The Security Officer protects company assets and provides a safe environment for employees and guests at Planet Hollywood Las Vegas. The role includes responding to guest and employee needs, supporting law enforcement and civil authorities, conducting patrols and investigations, and enforcing company policies. The officer must meet the position’s physical and environmental demands and complete required security training and certifications.

Requirements

Be at least 21 years of age.
High school graduate or equivalent.
At least two years of experience in a position involving direct guest contact.
Ability to manage several tasks at once.
Good oral and written communication skills and working knowledge of basic computer programs.
Ability to obtain and possess a Nevada Gaming Card, Alcohol Awareness Card (AES), and First Aid and CPR certifications.
Ability to work any day of the week and any shift.
Present a well-groomed appearance.
Complete eight hours of ASP (baton) training.
Ability to prepare effective written reports.
Ability to work well with coworkers and as part of a team.
Ability to work and stand indoors and outdoors in temperatures ranging from heat above 115 degrees to cold as low as 10 degrees.
Ability to physically restrain individuals when an arrest condition exists.
Ability to respond calmly in crises and stressful situations and make rational decisions when handling guest and employee issues.
Ability to work independently.
Ability to stoop, bend, jump, twist, crouch, grip, carry heavy loads, move quickly on level surfaces, and use stairs.
Ability to lift and carry up to 60 pounds and push or pull up to 150 pounds.
Ability to see and remember specific details of incidents and people, give court testimony when necessary, and write detailed reports.
Ability to read, write, speak, and understand English.
Ability to tolerate secondhand smoke, high noise levels, bright lights, and dust.
Pass the Western Division Security Academy’s physical and written testing within the first 90 days of employment, covering Controlled Force, Defensive Tactics, Legal Issues, Handcuffing, Tactical Communications, Use of Force, Report Writing, Searching Subjects, Emergency Response, Ethics, and Expandable Baton.
Recertify through the Western Division Security Academy between years two and three and pass all required physical, mental, and environmental demands.

Nice To Haves

Two years of police, military, or casino security experience is preferred.
Prior experience in a position involving direct guest contact is preferred.

Responsibilities

Ensure the safety and well-being of guests and fellow employees.
Give directions and escort customers who need assistance.
Assist civil and law enforcement authorities, including providing testimony in court and administrative hearings.
Make chip fills and verify jackpots.
Escort money and people in money-handling positions.
Provide first aid, including CPR when necessary.
Patrol all sections of the property to identify safety hazards and security breaches.
Interview, investigate, and document applicable incidents according to company policy.
Prepare detailed lost-and-found descriptions of people and incidents.
Enforce company policies and procedures.
Meet attendance guidelines and comply with regulatory, departmental, and company policies.