Supervisor, Revenue Cycle

Mayo Clinic • Rochester, MN

8d • $70,699 - $112,257 • Hybrid

About The Position

The Supervisor, Revenue Cycle supervises and directs professional and support staff, ensuring effective use of employees, equipment, and materials within budget and quality standards. The role oversees the full spectrum of human resources and operational functions and workflows, including performance and attendance management, training, and quality. It identifies trends, performs tactical planning, carries out strategic plans, ensures staff have the resources to perform their responsibilities, and optimizes productivity and service. The supervisor resolves workplace and process problems, develops policies, procedures, and guidelines, and maintains technical expertise in the function being supervised.

The position implements retention and recruitment planning initiatives and participates in the overall management of Revenue Cycle teams through enterprise-wide projects, work groups, task forces, councils, and committees. It serves as a liaison between its area and other internal and external constituents, and as a subject matter expert for assigned areas, management team members, Revenue Cycle sections, and areas outside Revenue Cycle. The supervisor maintains expert knowledge of workflows within the scope of responsibility and optimizes available technology. Occasional travel may be required.

This is a hybrid position. The employee must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations.

Requirements

• High school diploma and five years of relevant management experience; or an associate degree and three years of Finance Management experience; or a bachelor's degree and one year of relevant financial experience; or a master's degree.
• PC skills, including keyboarding and applications.
• Authorization to work and remain in the United States without current or future Mayo Clinic sponsorship.

Nice To Haves

• Knowledge of and experience with Finance systems and applications.
• Healthcare Financial Management Association (HFMA) certification.

Responsibilities

• Supervise and direct professional and support staff, ensuring effective use of employees, equipment, and materials within budget and quality standards.
• Manage human resources and operational functions and workflows, including performance management, attendance management, training, and quality.
• Identify trends, perform tactical planning, and carry out strategic plans.
• Ensure staff have the resources needed to perform their responsibilities and optimize staff productivity and service.
• Resolve workplace and process problems and develop policies, procedures, and guidelines.
• Implement retention and recruitment planning initiatives.
• Participate in Revenue Cycle management through enterprise-wide projects, work groups, task forces, councils, and committees.
• Serve as a liaison between the area of responsibility and internal and external constituents.
• Act as a subject matter expert for assigned areas of supervision, management team members, Revenue Cycle sections, and areas outside Revenue Cycle.
• Maintain expert knowledge of workflows within the scope of responsibility and optimize the use of available technology.
• Travel occasionally as required.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Affordable vision plan with a national network.
• HSA and FSA pre-tax savings accounts for eligible expenses.
• Competitive retirement package.
• Competitive compensation and comprehensive benefit plans.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED