Revenue Cycle Supervisor
About The Position
The Revenue Cycle Supervisor oversees all aspects of the revenue cycle, with a focus on claims management, payment recovery, insurance verification, and follow-up. This hybrid role requires the ability to commute to the Athletico office in Oak Brook, Illinois. The supervisor oversees staff performance and productivity, supports the department manager with staffing and employee matters, and keeps employees informed about payer regulations, fee schedules, and process improvements. The role also implements and trains staff on billing software, provides ongoing education and feedback, and helps develop the Revenue Cycle team’s plans and goals. The supervisor monitors workflow and work-queue performance across internal teams and third-party vendors, and ensures that patient financial service needs and complaints are addressed. The position requires proficiency with revenue cycle systems, CPT and ICD-10 coding, Microsoft Office, and HIPAA regulations.
Requirements
- High school diploma.
- Three years of Revenue Cycle experience.
- Proficiency with Revenue Cycle systems.
- Proficient knowledge of CPT and ICD-10 coding systems.
- Proficiency in Microsoft Office.
- Ability to understand and follow HIPAA regulations.
- Ability to read, write, and speak English proficiently.
Nice To Haves
- Bachelor’s degree.
Responsibilities
- Supervise staff, monitor employee performance, and conduct employee productivity audits.
- Assist the department manager with human resources matters, identify staffing needs, interview and hire staff, and initiate disciplinary actions when necessary.
- Work with management to keep Revenue Cycle employees informed about payer regulation and portal changes, methodology changes, fee schedules, and process improvements.
- Implement billing software and provide training and ongoing education as needed.
- Provide performance feedback, address problems, orient and train employees, verify competency, and identify ways to develop employee skills.
- Work with the department manager to develop strategic plans and programs for the Revenue Cycle team and establish clear team goals and objectives.
- Monitor workflow to achieve high productivity and maintain an engaged workforce.
- Manage work-queue performance by departmental teams and third-party vendors.
- Ensure the department responds to patient financial service needs and resolves patient complaints.
Benefits
- Medical and prescription coverage, dental insurance, and vision insurance, with eligibility beginning on the first day of employment.
- Health Savings Account, Healthcare Flexible Spending Account, and Dependent Care Flexible Spending Account.
- Progyny fertility benefit.
- Critical illness, accident, and hospital indemnity insurance.
- Company-paid basic life and AD&D insurance.
- Supplemental life insurance for employees, spouses, and children.
- Company-paid short-term and long-term disability insurance, with a long-term disability buy-up option.
- Company-paid maternity and parental leave.
- Adoption and surrogacy expense reimbursement.
- KinderCare discount.
- Legal and credit monitoring.
- Paid time off, accruing from hire.
- Six major holidays off plus two floating holidays yearly.
- Employee physical therapy and occupational therapy benefits.
- Bereavement time off and resources.
- Pre-tax transit and parking commuter benefits.
- 401(k) retirement plan with per-pay company match.
- SoFi financial wellness tools and loan resources.
- HUSK fitness resources and gym discounts.
- Home, auto, and pet insurance.
- Employee Assistance Program.
- Employee discount program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
