Revenue Cycle Supervisor

Serene Health•San Diego, CA

1d•$29 - $35

About The Position

The Revenue Cycle Supervisor leads the daily operations of the billing department, ensuring accurate billing, denial and appeal reviews, and regulatory compliance. Reporting to the Financial Controller, the supervisor collaborates with other teams to assess department and organizational performance, identify opportunities for improvement, and translate strategy into execution. The role oversees billing, accounts receivable, denial management, patient collections, and release of information. It supports accurate and timely claim processing, effective reimbursement and cash flow, regulatory and payer compliance, and standardized revenue cycle processes. The supervisor leads staff toward operational and performance goals and works with front-end, accounting, procurement, contracting, and finance teams to improve revenue cycle performance.

Requirements

Bachelor’s degree in Business Administration, Healthcare Administration, or a related field.
Demonstrated knowledge of medical billing, coding, claims, collections processes and strategy, reimbursement methodologies, and payer processes.
Advanced analytical skills and ability to interpret financial and operational data.
Excellent communication, leadership, and problem-solving skills.

Nice To Haves

Prior supervisory experience.
Three years of current experience in a revenue cycle management environment.
Professional certifications such as CRCR, CPC, CPB, or related Epic certifications in revenue cycle.
Experience with Medi-Cal and Managed Care billing.
Experience with capitated payment models and fee-for-service billing.
Experience working with Waystar.

Responsibilities

Lead revenue cycle staff to achieve operational and performance goals.
Establish clear performance expectations and conduct regular evaluations.
Foster collaboration across departments, including accounting and procurement.
Oversee daily execution of billing, accounts receivable, denial management, patient collections, and release of information.
Ensure clean claim submission, timely follow-up, and optimal cash flow performance.
Monitor workflow effectiveness and identify opportunities to streamline processes and reduce revenue leakage.
Serve as the primary escalation point for daily revenue cycle operations support.
Collaborate with front-end teams to improve operations and reduce preventable denials.
Ensure coding processes support accuracy, completeness, and compliance with regulatory and payer requirements.
Manage claim submission processes, edits, and work queues to maximize first-pass yield.
Analyze denial trends, identify root causes, and implement corrective action plans.
Monitor payer reimbursement accuracy against contract terms and fee schedules.
Support payer contract modeling, variance analysis, and underpayment appeals.
Partner with contracting and finance teams to improve net revenue performance.
Optimize processes and standard operating procedures to support best practices and standardization.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance options for employees and families, with enrollment eligibility after 60 days.
Short- and long-term disability benefits.
Voluntary accident, critical illness, and hospital indemnity plans.
Flexible Spending Accounts.
Employee Assistance Program (EAP).
401(k), effective after one year of employment.
Paid vacation and sick leave.
Paid holidays.
Employee Referral Program.
Company Discount Program.