Revenue Cycle Supervisor
About The Position
MaineGeneral Health is seeking a Revenue Cycle Supervisor to supervise daily staff activities for assigned areas and/or functions within the revenue cycle. The supervisor coordinates staffing, provides staff direction and development, monitors productivity and quality, ensures policy compliance, and leads the resolution of complex issues and complaints. The role is scheduled for 40 hours per week and is non-exempt. The hourly base pay range is $27.26–$47.70. Individual pay is determined by experience, qualifications, skills, and market considerations. Eligible team members may also earn applicable shift, weekend, holiday, on-call, and other differentials.
Requirements
- Relevant experience with revenue cycle systems, processes, and insurance.
- Proficiency with Microsoft Office Suite.
- Strong analytical and problem-solving skills.
- Excellent interpersonal, written and verbal communication, and support skills.
- Strong attention to detail.
Nice To Haves
- Hands-on experience leading a team.
Responsibilities
- Determine, coordinate, and supervise daily staffing assignments and staffing levels.
- Provide direction, orientation, training, coaching, and mentoring to staff.
- Perform or assist with performance evaluations and disciplinary actions.
- Assess staff productivity and quality, and facilitate staff development programs.
- Ensure staff compliance with departmental and organizational policies, procedures, and protocols.
- Perform staff responsibilities as needed to fulfill required service levels and/or KPIs.
- Lead the handling and resolution of complex issues and complaints.
Benefits
- Health insurance
- Dental insurance
- Vision benefits
- Wellness programs and resources
- Industry-leading leave for new parents
- Generous earned time plan, including time away for holidays, family, vacation, or personal care
- Employee Assistance Program for employees and members of their household
- Payactiv access to wages already earned before payday
- Tuition reimbursement
- Eligible employees may receive up to 2% of eligible pay in 403(b) company-matching contributions, plus another 2% in a 401(a) retirement income plan
- Insurance plans for protection in the event of death, terminal illness, or serious injury from accident
- Short-term disability insurance
- Long-term disability insurance
- Leadership-supported programs and learning and development resources
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
