Revenue Cycle Supervisor
About The Position
The Revenue Cycle Supervisor leads the day-to-day operations of an assigned department and serves as a resource to the team. The position manages and delegates workload to help meet operational goals, monitors staff productivity for timeliness and accuracy, and identifies issues, develops action plans, and reports trends. The supervisor provides day-to-day coaching and development and participates in staff education, training, orientation, and communication. The role also acts as a liaison between the department and outside departments, sharing relevant details about issues and trends, and effectively uses department-specific computer and telephone systems.
Requirements
- High school diploma or equivalent.
- Revenue cycle experience.
- Certified Healthcare Access Manager (CHAM) certification from the National Association of Healthcare Access Management (NAHAM), required upon hire.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Lead daily department operations and serve as a resource to the team.
- Monitor staff productivity, including the timeliness and accuracy of tasks.
- Manage and delegate team workload to meet operational goals and objectives.
- Identify issues, develop action plans for resolution, and report trends.
- Provide coaching and development to team members.
- Work with managers and team members to provide staff education and communication, including update sessions, daily job-performance communications, individual counseling, skill development, and support for staff morale and motivation.
- Act as a liaison between the department and outside departments, providing relevant details about issues and trends.
- Effectively use department-specific computer and telephone systems.
- Participate in staff training and orientation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
