Supervisor, Quality Assurance

Ball • Glendale, AZ

23d • Onsite

About The Position

The Supervisor, Quality Assurance manages plant vision system processes and optimizes vision systems and related processes to improve performance. The role supports plant vision systems equipment and Torus gauges, coordinates with engineering, manufacturing, and quality functions, and helps ensure equipment is functioning, maintained, and calibrated appropriately. The supervisor also evaluates product quality, maintains necessary reports, supports audits and upgrades, and develops and delivers training for plant vision systems and Torus gauges.

The position is responsible for maintaining a safe and secure work environment, supporting the food safety system, and complying with plant and corporate safety procedures. It also carries environmental management responsibilities, including attending training, following emergency procedures, completing assigned documentation, and minimizing and properly handling waste.

The role works in both office and manufacturing environments and requires regular onsite engagement. The work schedule is usually Monday through Friday, but may include weekends, rotating 12-hour day and night shifts, varying hours, regular overtime, and on-call work as directed by management. Travel or local commuting between Ball and other locations may be required.

Requirements

• High school diploma or equivalent required.
• At least 1 year of job-related experience in a leadership role.
• Ability to apply intensive and diversified evaluation, selection, and substantial adaptation or modification of standard plant quality assurance techniques, procedures, and criteria.
• Ability to handle sensitive and proprietary information confidentially.
• Ability to negotiate with customers to promote or sell ideas or concepts.
• Ability to operate and functionally use a computer.
• Ability to perform basic mathematical calculations.
• Must maintain professional competence, ethical integrity, knowledge, and skills.
• Working knowledge of product specifications, customer needs and expectations, and generally accepted supervisory practices and procedures.
• Must follow company policies, procedures, practices, and standards of conduct.
• Must be able to handle stress and interact with others to maintain a positive, productive work environment and minimize personal conflicts.
• Must be able to work overtime regularly and/or be on call as directed by management.
• Must wear appropriate safety glasses, hearing protection, clothing, and footwear in designated areas and follow safety practices.
• Must be able to match colors.
• Legal authorization to work in the United States; the employer will not sponsor employment visas now or in the future.

Nice To Haves

• Five years of job-related experience is preferred.

Responsibilities

• Maintain a safe and secure work environment by correcting unsafe acts and conditions, facilitating monthly safety meetings, conducting monthly safety inspections, and investigating accidents as required.
• Support the development, implementation, maintenance, and ongoing improvement of the food safety system.
• Implement and support plant vision systems equipment and Torus gauges.
• Coordinate work with plant engineering, manufacturing, and quality functions.
• Identify, investigate, and recommend plant vision systems and Torus gauge process improvements to increase production, reduce costs, or improve maintainability.
• Participate hands-on in troubleshooting investigations and corrective actions involving plant vision systems and Torus gauges.
• Participate in audits and upgrades and recommend improvements to plant vision systems equipment and Torus gauges.
• Partner with divisional engineering and manufacturing vision systems process personnel to analyze and report on vision system rejects and improve results and Torus gauge performance.
• Supervise plant team members to ensure the plant vision systems process and Torus gauges are functioning appropriately.
• Maintain reports evaluating designated products against established quality assurance procedures.
• May lead an hourly team and schedule, or assist in scheduling, inspection personnel assignments to use manpower effectively.
• Facilitate plant vision system and Torus gauge training and development programs.
• Ensure Torus gauges and equipment are maintained and calibrated on schedule.
• Initiate, review, master, and follow standard operating procedures for the area of responsibility.
• Establish and maintain effective working relationships within plant departments and across the division, group, and company, supporting a productive employee relations climate.
• Attend scheduled environmental management training and communicate with the emergency coordinator or Environmental Focal Point/Environmental Manager about environmental activities.
• Follow emergency coordinator directions during emergencies, understand relevant procedures and equipment, and implement the contingency plan as required by the position.
• Complete and maintain assigned environmental documentation and report the status of assigned responsibilities to the appropriate environmental contact.
• Comply with safety practices and environmental regulations, recognize and minimize waste streams, and properly segregate, accumulate, and store waste.
• Work onsite and travel or commute between Ball locations and other possible non-Ball locations as required.

Benefits

• Eligible to participate in the annual incentive compensation plan.
• The posting refers applicants to Ball’s Total Rewards page for information about its comprehensive benefits structure.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED