Supervisor, PTS Engineering Services

Panasonic•Irvine, CA

3d•Hybrid

About The Position

Responsible for the day-to-day leadership, oversight, and coordination of engineering services activities, ensuring work is effectively prioritized, resources are aligned, and deliverables are executed on schedule. Provides hands-on supervision, technical guidance, and workload management across a broad range of Engineering Services functions, including rack development, tooling, and after-sales technical support. Partners with cross-functional teams and stakeholders to drive operational efficiency and support continuous process improvement.

Requirements

Bachelor's degree in engineering, technical operations, or a related technical field.
5+ years of relevant experience in engineering, technical operations, project execution, or engineering services delivery.
OR Advanced degree (Master's) in engineering, technical operations, business administration, or a related field and 3+ years of relevant experience.
OR 9+ years of relevant experience in engineering, technical operations, project execution, or engineering services delivery in lieu of a degree.
Demonstrated leadership ability or prior lead experience.
Demonstrated engineering background with the ability to guide technical decision-making across multiple domains (rack development, tooling, operational support, technical publications, and related engineering work).
Proven leadership skills with the ability to coordinate across teams and drive alignment.
Strong communication skills, including the ability to effectively engage internal stakeholders and external customers, present technical information clearly, and manage expectations.
Effective prioritization and planning capability, with a focus on execution discipline and accountability.
Strong attention to detail, with the ability to maintain accuracy and quality across multiple concurrent workstreams.
Familiarity with project tracking, PLM systems, and coordination tools.
Demonstrated experience coordinating or leading cross-functional technical work.
Demonstrated ability to oversee team workload, priorities, schedules, and delivery performance across concurrent technical activities while ensuring quality, efficiency, and successful execution.

Nice To Haves

Prior supervisory experience preferred.
Up to 20% travel may be required to support on-site engineering activities, customer engagements, or operational support.
Working hour flexibility to support a global 24/7 organization.

Responsibilities

Provide technical direction across assigned engineering activities, which include rack development and engineering service activities, tooling, technical documentation, ad hoc support, and operational engineering projects, based on business needs and leadership direction.
Ensure consistent application of engineering standards across all work.
Review technical approaches for complex or high-risk work.
Focal for escalations.
Enable effective execution by ensuring the team has clear technical direction, appropriate tooling, defined expectations, and support for hands-on execution as needed to maintain delivery.
Ensure technical execution across PTS Engineering Services activities aligns with delivery requirements, quality expectations, operational constraints, and the needs of the cross-functional teams (e.g. Engineering, Field Support, Planning, Program Management, and others).
Accountable for delivery performance across assigned projects and workstreams within assigned project budget.
Oversee execution of concurrent engineering activities within assigned scope, including rack development and/or engineering service workstreams, ensuring schedules, priorities, and dependencies are clearly defined and maintained.
Monitor progress across all workstreams.
Identify risks and drive corrective actions to maintain delivery commitments.
Ensure consistent execution across engineering activities delivered by the team, maintaining alignment with operational goals and engineering standards.
Lead development of proposals by defining scope, effort, and execution approach to support accurate quoting and pricing.
Drive improvements to workflows, processes, and tools that increase delivery efficiency, quality, and coordination across PTS Engineering Services.
Ensure consistent application of work instructions and standard practices across all activities.
Identify systemic gaps affecting execution, coordination, or delivery performance.
Drive implementation of scalable solutions that improve execution predictability and team effectiveness.
Provide day-to-day leadership, direction, and support to the engineering team, including performance management, coaching, workforce planning, and professional development.
Optimize team capacity and workload distribution to ensure efficient, predictable execution and achievement of delivery commitments.
Establish clear accountability for priorities, deliverables, and responsibilities while ensuring alignment between team capabilities, business needs, and operational objectives.
Develop and maintain a flexible, cross-functional engineering team capable of supporting multiple PTS Engineering Services disciplines and evolving business requirements.

Benefits

Flexible paid time off for exempt salaried employees.
Accrued vacation, sick days, and personal days for non-exempt hourly employees, with accrual rate increasing with tenure.
11 company paid holidays per year.
Office closure between Christmas and New Year.
Additional compensation for hours worked on holidays for operational positions.
Medical insurance offerings from Aetna and Kaiser (CA & HI) with options for various coverage levels.
Dental PPO and DMO options.
Vision insurance through EyeMed or VSP.
401K with 50% match on up to 8% contribution, fully vested from day 1.
Washington’s Family and Medical Leave program (for Washington residents).
Washington’s Paid Sick Leave program (for Washington residents).
Wellness Program.
Counseling services.
FSA & HSA.
Life Insurance for employee, spouse and child.
AD&D Insurance.
Long-term and Short-term disability.
Critical Illness Insurance.
Accident Insurance.
Legal Assistance.
Pet Insurance.
Identity Theft Protection.
Dependent Care FLSA.
Education Assistance.
Commuter Program.
Employee Purchase Program.
Service Award Program.