Supervisor, Pt Registration

Sarasota Memorial Health Care System • Venice, FL

4d

About The Position

This leader is accountable for overseeing and supervising the daily activities of a department, shift, or area. The role sets the tone and models positive leadership behavior while ensuring that individual and team tasks, projects, and responsibilities are completed successfully in support of departmental and organizational goals.

The schedule is four 10-hour shifts per week, with a start time between 2:00 p.m. and 12:30 a.m. Days of the week vary, and schedule flexibility is required. The position also requires some on-call coverage. Individuals providing care to vulnerable populations must undergo background screening through the Florida Care Provider Background Screening Clearinghouse.

Requirements

• Associate's degree in Business Administration or a related field, or relevant experience in Registration, Billing, and/or Upfront Collections may substitute year for year for the required degree.
• At least three years of experience in Registration, Billing, and/or Upfront Collections.
• Certified Health Access Manager (CHAM) certification from the National Association of Healthcare Access Management (NAHAM), to be obtained within one year of hire.
• Flexibility to work four 10-hour shifts per week on varying days, with a start time of 2:00 p.m.–12:30 a.m., and to provide some on-call coverage.
• Background screening through the Florida Care Provider Background Screening Clearinghouse is required for individuals providing care to vulnerable populations.

Nice To Haves

• Previous supervisory or managerial experience in a healthcare or customer service setting.
• Bachelor's degree in Business Administration or a related field.
• Thorough knowledge of insurance rules and regulations, including Medicare, Medicaid, managed care, and commercial insurance.
• Strong leadership skills and understanding of group processes, teamwork, and site/cost-center-based management.
• Demonstrated skill and experience using databases, word processing, and other commonly used computer applications.
• Strong communication skills and ability to handle difficult customers or situations.
• Ability to take initiative and exercise independent judgment, decision-making, and problem-solving expertise.
• Ability to multitask and work under stress in a fast-paced environment.
• Ability to be flexible with the schedule in a 24/7 environment.

Responsibilities

• Oversee and supervise the daily activities of the department, shift, or area.
• Model positive leadership behavior and set the tone for the team.
• Ensure individual and team tasks, projects, and responsibilities are completed in support of departmental and organizational goals.
• Provide some on-call coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree