Supervisor, Program Administration
About The Position
Assisted Living and Social Services (ALSS) provides supports for seniors, families, and communities, and helps Albertans access disability services, continuing care, financial supports, affordable housing, services for the homeless, and other social-based programs. The Ministry supports Albertans through a person-centered, integrated service delivery model that recognizes the unique circumstances, experiences and strengths of individuals and families. The Office of the Public Guardian and Trustee (OPGT) provides essential support for individuals that are not able to make personal or financial decisions. It offers guardianship and trusteeship services, administers estates, and manages benefits. OPGT also oversees capacity assessments, investigates complaints regarding decision-makers, and provides guidance on advance planning and personal directives.
Requirements
- One-year certificate in a related field plus two years related experience; or equivalent as described.
- Equivalency: Directly related experience or education considered on the basis of: one year of experience for one year of education or one year of education for one year of experience.
Nice To Haves
- Demonstrated program improvement skills and experience.
- Experience leading or supervising a team.
- Experience with implementing change management strategies and leading through change.
- Experience managing collaborative internal and external relationships.
- Experience with legal documents or Court applications.
- Demonstrated knowledge of various computer software programs (Microsoft Office/M365) at an advanced level acquired through related education or a combination of education and experience.
- Experience implementing digital transformation initiatives and system modernization
- A diploma in a related field.
- Experience with budgeting, forecasting, procurement and invoice payment
- Excellent written and verbal communication skills.
- Demonstrated knowledge of policies, procedures, or legislation of the Office of the Public Guardian and Trustee.
- Project Management experience.
- Records Management experience.
Responsibilities
- Develop and enhance policies, procedures, and processes to improve administrative service delivery.
- Provide expert advice and support to management on court applications for adult co-decision making, guardianship and trusteeship.
- Contribute to identifying issues, developing options, and implementing solutions for program improvement.
- Lead and supervise regional administrative teams (AS3 and AS4 levels) involved in co-decision making, guardianship, and trusteeship applications.
- Oversee the preparation and processing of court documents, ensuring compliance with legislation, policies, and protocols.
- Manage the screening of court documents for completeness prior to approval and filing with the Clerk of the Court, Court of King’s Bench.
- Ensure compliance of regional administrative teams in meeting quality expectations and provincial procedural standards.
- Ensure smooth administrative and operational services of regional office.
- Provide comprehensive support to maintain efficiency and compliance with internal and external requirements.
Benefits
- Public Service Pension Plan (PSPP)
- Alberta Public Service Benefit Information
- Professional learning and development
- Positive workplace culture and work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
