Supervisor - Pharmacy Programs

INTEGRIS Health•Oklahoma City, OK

6d•Onsite

About The Position

The Supervisor Pharmacy Programs manages, educates, markets, and cultivates potential program participants and provides onsite comprehensive benefit and advocacy services to patients enrolled in Retail Pharmacy programs. The position adheres to National Patient Safety Goals as appropriate to its level of patient contact.

Requirements

Bachelor's degree in a related field; an associate degree plus two additional years of experience may substitute for a bachelor's degree.
At least five years of pharmacy experience, including knowledge of specialty pharmacy patient management, prior authorizations, benefits investigations, and financial assistance, may substitute for degrees.
Two years of pharmacy technician experience.
Strong computer skills.
Strong communication skills.
Ability to communicate effectively in English, verbally and in writing.

Responsibilities

Develop and cultivate relationships with targeted referral sources to maximize patient enrollment.
Advocate for participants as they navigate all aspects of Pharmacy programs.
Work with INTEGRIS departments and providers to coordinate transitions in care programs.
Promote Pharmacy programs at patient-focused group meetings and events.
Educate pharmacy patients about Pharmacy programs through individual meetings and informational materials.
Determine patient program eligibility, obtain benefit information, and enroll eligible patients.
Educate participants about their benefit plans and applicable co-pays.
Refer ineligible patients to other service providers in collaboration with the interdisciplinary team.
Maintain documentation for program participants and follow up on outstanding issues to ensure timely, smooth plan enrollment.
Anticipate benefit coverage changes that affect co-pays and identify payment options, including payment plans and charity care, or assist participants in identifying new pharmacy benefit plans as applicable.
Compile and analyze patient data to help improve the IntegrisCAREs Pharmacy program.