Supervisor - Pharmacy Programs

INTEGRIS Health•Oklahoma City, OK

6d•Onsite

About The Position

The Supervisor Pharmacy Programs manages, educates, markets, and cultivates potential program participants and provides onsite comprehensive benefit and advocacy services for patients enrolled in Retail Pharmacy programs. The role adheres to National Patient Safety Goals as appropriate to its level of patient contact.

Requirements

Bachelor’s degree in a related field; an associate degree plus two additional years of experience may be substituted.
At least five years of pharmacy experience, including knowledge of specialty pharmacy patient management, prior authorizations, benefits investigations, and financial assistance, may be substituted for degree requirements.
Two years of pharmacy technician experience.
Strong computer skills.
Strong communication skills.
Ability to communicate effectively in English, verbally and in writing.

Responsibilities

Develop and cultivate relationships with targeted referral sources to maximize patient enrollment.
Advocate for participants as they navigate Pharmacy programs and coordinate with INTEGRIS departments and providers to assist with transitions in care.
Promote Pharmacy programs at patient-focused group meetings and events.
Educate INTEGRIS pharmacy patients about Pharmacy programs in individual meetings and with informational program materials.
Determine patient program eligibility, obtain patient benefit information, and enroll eligible patients.
Educate participants about their specific benefit plans and applicable copays.
Work with the interdisciplinary team to refer ineligible patients to other service providers.
Maintain participant documentation and follow up on outstanding issues to support smooth, timely plan enrollment.
Anticipate changes in enrolled participants’ benefit coverage that affect copays and identify payment options, including payment plans and charity care, or assist participants in identifying new pharmacy benefit plans as applicable.
Compile and analyze patient data to help improve the IntegrisCAREs Pharmacy program.