Supervisor-Patient Transport

University of Mississippi Medical Center•Jackson, MS
•Onsite

About The Position

The Supervisor-Patient Transport plans, coordinates, and manages the activities of staff engaged in transporting patients. The role facilitates data collection, metrics, and analysis, and supports an efficient, streamlined transport process. The supervisor provides customer service, coordinates with other departments, and transports patients as needed.

Requirements

  • High school diploma or GED.
  • Three years of customer service experience.
  • Heartsaver CPR certification from the American Heart Association is required within 90 days after hire.
  • Strong organizational, supervisory, and communication skills.
  • Ability to lead and collaborate effectively in a team-oriented environment.
  • Ability to communicate clearly and concisely.
  • Good organization and time management skills, including the ability to prioritize tasks.

Nice To Haves

  • Healthcare experience preferred.

Responsibilities

  • Supervise and coordinate assigned personnel, including allocating work, scheduling, training, evaluation, and resolving problems.
  • Provide optimal customer service and promote clear interpersonal communication with other departments.
  • Facilitate a streamlined patient transport process.
  • Serve as a liaison to other departments and transport patients as needed.
  • Recommend and, upon approval, implement changes to improve operational effectiveness.
  • Promote continuous improvement in workplace safety and environmental practices.
  • Establish and maintain effective, cooperative working relationships with patients and staff.
  • Make sound decisions and prioritize tasks.
  • Monitor expenditures and implement measures to facilitate workflow and increase productivity.
  • Maximize the utilization of space and resources.
  • Implement and ensure compliance with department policies and procedures.
  • Facilitate data collection, metrics, and analysis.
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