Patient Transport

VPNE•Boston, MA

About The Position

The Patient Transporter maintains safety and provides exceptional care to patients who need assistance moving between locations in the hospital, to or from the hospital, or upon discharge. The role performs transport efficiently and with a service-oriented approach consistent with the established policies and procedures of VPNE and its partner hospital. The Patient Transporter also maintains transport equipment, ensuring items such as wheelchairs and stretchers are clean and in working order.

Requirements

  • Proficient in spoken and written English.
  • High school diploma or GED required.
  • Provide outstanding and caring service to patients.
  • Able to walk short and long distances, including while pushing a wheelchair.
  • Able to lift, push, and pull 300 pounds or more.
  • Able to see, read, and understand small print.
  • Able to use forms of mobile technology as trained.
  • Provide vaccination records or agree to receive vaccinations as required by the institution.

Responsibilities

  • Prioritize service, care, and satisfaction in every interaction by providing exceptional patient experiences.
  • Make safety a top priority for patients, hospital teams, and coworkers.
  • Maintain the cleanliness and working order of transport equipment.
  • Deliver specimens to laboratories as necessary.
  • Engage with patients to ensure that departure from the room is smooth and comfortable.
  • Communicate consistently and appropriately with patients and valet staff to support a smooth transition to the vehicle.
  • Report incidents in accordance with institutional and company policies.
  • Follow policies, procedures, and appropriate workflows, including those involving technology and personal communication, as agreed upon between the institution and the company.
  • Perform other duties specifically assigned by a supervisor or manager.
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