Supervisor - Operations

Roadtex Transportation•Kansas City, MO

About The Position

The office supervisor oversees the daily operations of the office staff at Roadtex Transportation, a nationwide LTL transportation company specializing in time- and temperature-sensitive products. The role supervises administrative staff and office processes, including paperwork filing and imaging, employee hours and time cards, and communication between a terminal and the CSR team. The position operates in an office environment or remotely and involves use of a computer, telephone, and other office equipment. The work environment has typical office noise and frequent interruptions.

Requirements

  • Proficiency with Microsoft 365.
  • Strong communication and leadership skills.
  • Ability to multitask and prioritize.
  • Customer service-oriented approach to work.

Responsibilities

  • Supervise administrative staff, including office clerks.
  • Oversee paperwork filing and imaging.
  • Supervise office employees’ hours and time cards.
  • Intervene in and resolve personnel issues.
  • Ensure proper communication between a terminal and the CSR team.
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