Operations Supervisor Operations Supervisor - Assembly

LSG Sky Chefs•Miami, FL

7h•Onsite

About The Position

SkyChefs is seeking a hands-on Airline Catering Assembly Supervisor to lead a team in a fast-paced airline catering production environment near Miami International Airport. The role oversees meal assembly operations to ensure flights are catered accurately and on time while maintaining food safety, employee safety, quality, and productivity standards. The supervisor leads frontline teams, manages production schedules, and ensures compliance with airline customer specifications, HACCP requirements, and regulatory standards. This is an on-site position with flexible shifts.

Requirements

Bachelor's degree or equivalent combination of education and experience.
Minimum 1-3 years of supervisory experience in airline catering, food manufacturing, food production, hospitality operations, or high-volume manufacturing environments.
Experience leading hourly, frontline production employees.
Strong leadership and employee coaching abilities.
Excellent communication and interpersonal skills.
Ability to manage multiple priorities in a deadline-driven environment.
Strong problem-solving and decision-making skills.
Knowledge of food safety, sanitation, and quality standards.
Ability to analyze productivity and labor performance metrics.
Strong organizational and time management skills.
Proficiency in Microsoft Office Suite and Windows-based applications.
Ability to work flexible schedules, including weekends, holidays, and overtime as required.

Nice To Haves

Airline catering experience strongly preferred.
Experience in a unionized workforce environment preferred.
Experience with HACCP, GMP, FDA, USDA, and OSHA requirements.
Lean Manufacturing or Continuous Improvement experience preferred.

Responsibilities

Oversee airline catering assembly operations to ensure flights are catered accurately and on time.
Schedule and manage staffing to meet productivity, labor, and overtime goals.
Lead daily team meetings and communicate production priorities and safety expectations.
Monitor meal assembly, packing, and cart staging for quality and compliance with airline specifications.
Ensure adherence to food safety, sanitation, HACCP, FDA, USDA, GMP, OSHA, and company standards.
Track performance metrics and implement corrective actions to address operational issues.
Maintain production records, conduct routine audits, and drive continuous improvement initiatives.
Collaborate with Operations, Transportation, Culinary, and Quality teams to support efficient service delivery.
Investigate and resolve quality, safety, and customer service concerns.
Lead, coach, and develop assembly associates and team leads.
Foster a culture of safety, quality, accountability, and teamwork.
Conduct training, performance evaluations, coaching, and corrective actions as needed.
Monitor key performance indicators, including on-time flight performance, meal accuracy, productivity, food safety, and employee safety.
Support company initiatives related to food safety, quality, continuous improvement, and employee engagement.
Identify opportunities to improve efficiency, reduce waste, and control costs.
Perform other duties as assigned.