Supervisor, Operations-Health Information Mgmt (Document Scanning) hybrid

WakeMed Health & Hospitals•Raleigh, NC

4d•Hybrid

About The Position

The Supervisor, HIM Operations - Document Scanning oversees Health Information Management department processes, including prioritizing, scheduling, assigning, and reviewing work such as preparing, scanning, quality control, validation, and release of information. The supervisor ensures workflows prioritize the patient and that workflows and departments operate in accordance with CMS and TJC regulations and standards. The role creates, monitors, audits, and reports on employee productivity and quality, data integrity issues, and department functions. It assists with testing, implementing, training, and documenting new technology, policies and procedures, or processes. The supervisor participates in developing and implementing goals, objectives, policies, and procedures; recommends changes and improvements to existing standards and procedures; and monitors work activities for compliance. The supervisor participates in staff selection, provides or coordinates training, addresses performance deficiencies and improvement, and mentors, coaches, and develops staff. This is a hybrid remote position. For coverage or training needs, the supervisor may cover all HIM departments within the system. WakeMed Health & Hospitals has served the community since 1961 and describes itself as the leading provider of health services in Wake County. Its mission is to improve the health and well-being of the community through outstanding and compassionate care.

Requirements

Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) credential required.
Associate's degree or bachelor's degree in Health Information Management required.
Two years of electronic medical records experience required.
Two years of leadership experience in healthcare required.

Nice To Haves

Release of Information experience preferred.

Responsibilities

Prioritize, schedule, assign, and review HIM department work, including preparation, scanning, quality control, validation, and release of information.
Ensure workflows prioritize the patient and comply with CMS and TJC regulations and standards.
Create, monitor, and audit employee productivity and quality, data integrity issues, and department functions; provide reports on these areas.
Assist with testing, implementation, training, and documentation of new technology, policies and procedures, and processes.
Participate in developing and implementing goals, objectives, policies, and procedures.
Recommend changes and improvements to existing standards, policies, and procedures.
Monitor work activities to ensure compliance with established policies and procedures.
Participate in staff selection and provide or coordinate staff training.
Work with employees to correct deficiencies and support performance improvement.
Mentor, coach, and develop staff for higher performance.
Cover HIM departments across the system for coverage or training needs, if needed.