Supervisor-Onboarding

Avera•Yankton, SD

5d•Onsite

About The Position

The Supervisor-Onboarding is responsible for daily department operations, including recruitment and retention activities, planning and assigning work, and directing the nursing team’s work. The role conducts new-hire check-ins before and after orientation, completes orientation for new nursing team members, and manages daily and weekly nursing schedules. The supervisor coordinates the employee onboarding journey from hiring through the first six months, keeping applicants, new hires, leaders, and Human Resources informed. Responsibilities include welcoming employees, coordinating orientation and training, maintaining job-specific onboarding policies and checklists, and helping new employees find local resources. The role also supports staff education and competency development, tracks staffing and retention data, coordinates student and preceptorship programs, identifies performance concerns for follow-up, and assists with CNA activities such as dining and transportation assistance. The role includes employee leadership duties such as interviewing, hiring, developing, training, and retaining employees; assigning and leading work; evaluating performance; coaching and recognizing employees; and resolving complaints and problems. Employees are expected to uphold Avera’s mission and values, maintain confidentiality, work effectively with the team, and comply with applicable safety and regulatory standards.

Requirements

High school diploma or GED equivalent.
Certified Nurse Aide (CNA) certification from the South Dakota Department of Health within one year.
Ability to work the specified hours.
Ability to perform essential job functions satisfactorily, including adequate visual acuity and the ability to communicate effectively, hear, understand, and distinguish speech and other sounds.
Commitment to Avera’s mission, vision, core values, and social principles; promote compassion, hospitality, and stewardship.
Uphold Avera’s CARE standards: Communication, Attitude, Responsiveness, and Engagement.
Maintain confidentiality and work effectively in a team environment.
Comply with applicable safety principles, laws, regulations, and standards, including CMS, The Joint Commission, DHHS, and OSHA requirements where applicable.

Nice To Haves

Associate degree.
One to three years of healthcare or office experience.

Responsibilities

Maintain timely contact with applicants, new hires, leadership, and Human Resources throughout hiring and onboarding, including start dates and first-day instructions.
Welcome new employees and manage their onboarding experience through the first six months.
Coordinate orientation expectations with leadership and ensure orientation is scheduled and completed on time, including timely certification of new nurse aides.
Align new employees with trainers, managers, and teams, and communicate involvement procedures to stakeholders.
Update and manage onboarding and orientation policies, procedures, and job-specific checklists for RN, LPN, and CNA roles.
Identify performance concerns and relay them to the Assistant Director of Nursing for follow-up.
Collaborate with leadership to develop, coordinate, and validate staff competencies and education, including annual education required for CMS compliance.
Maintain current staffing and facility data, including open positions, job specifications, position control for nursing, attendance, turnover, and retention.
Coordinate preceptorship programs, internships, and other student programs within the facility.
Assist with day-to-day CNA activities, including dining and transportation assistance.
Help new employees find local resources that support success in their roles.
Interview, hire, develop, train, and retain employees; plan, assign, and lead work; appraise performance; reward and coach employees; and address complaints and resolve problems.
Complete new-hire check-ins before and after orientation and orient new nursing team members.
Complete daily and weekly schedules for the nursing team.